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The most likely cause is a broken wire in the cord. Replacement should only be done by a qualified electrical appliance repairer. Ask for a quote as it may be cheaper to buy a new iron!
they do take a special tool. However I have used an allen wrench and it will remove them. Take them to a local hardware store or sears and get the same screw thread pitch in stainless steel and with a phillips or slotted head
This is a problem with a lot of Rowenta irons. It is the auto shut off that is not working properly and the only way to fix it is to have it disassembled and the switch hardwired to be on whenever the iron it plugged in. It is a thermal metal switch and it just stops working and then the iron will not turn on and the yellow light blinks.
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