Computers & Internet Logo

Related Topics:

Posted on Jul 05, 2008
Answered by a Fixya Expert

Trustworthy Expert Solutions

At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.

View Our Top Experts

I have Windows Vista installed on my laptop. I install all the automatic updates. Recently Vista downloaded Service Pack 1 and I installed it. After the installation my laptop stopped working. I can only use BIOS now, Vista doesn't load. Only black & white menu appears with several options to choose (Safe Mode, Safe Mode with Networking, Safe Mode with Command Prompt, Last Known Good Configuration (advanced), Start Windows Normally) but none of them works.

1 Answer

Kevin Shafer

Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

  • Acer Master 1,314 Answers
  • Posted on Jul 06, 2008
Kevin Shafer
Acer Master
Level 3:

An expert who has achieved level 3 by getting 1000 points

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

President:

An expert whose answer got voted for 500 times.

Joined: Jun 10, 2007
Answers
1314
Questions
4
Helped
523149
Points
4446

Your problem: "I have Windows Vista installed on my laptop."

Unfortunately, as with a lot of MS service packs, they can crash some computers. You need your windows vista disk and, booting from it, you can select repair your vista installation. This should take care of the problem. Then don't update to sp1 for a few months.

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

Restored My Gateway FX Laptop. Vista Service Pack 1 will not install

Try to manually download and install. Here
http://www.microsoft.com/en-us/download/details.aspx?id=30

That should work
tip

What Does It Mean When Support for My Operating System Ends?

Microsoft Support for Windows Vista (with no service packs installed) ended on April 13, 2010, while support for Windows XP (without Service Pack 3 installed) ended on July 13, 2010. Windows 2000 support ended on July 13, 2010 as well.
There is no Service Pack 3 for the 64-bit version of Windows XP. If you're running the 64-bit version of Windows XP with SP2, you have the latest service pack and will continue to be eligible for support and receive updates until April 8, 2014.
If you are still running a version of Windows where support has ended, it means that version of Windows will no longer receive any updates from the Windows Update or Microsoft Update site. These updates are generally provided for security reasons to help protect the PC from harmful viruses, spyware, malware, and other malicious software. Windows Update also provides new drivers for your hardware that can improve the reliability of Windows.
Hackers love to take a security vulnerability in Windows and exploit it to their advantage. So, if a vulnerability is found in Windows XP or Windows Vista and you are not running the latest service pack, you will not be protected and will be at risk.

How Can I Tell What Service Pack is Installed?
Follow these steps to discover what Service Pack is installed:
1) Click on the Start Button
2) Right-click on either My Computer or Computer (depending on your Windows version)
3) Click on Properties
On this window, it should tell you which version of Windows along with which service pack is installed). It should also tell you whether you are running a 32 bit or 64 bit version of Windows.

Where can I download the latest Service Pack for Windows?
For Windows XP, click on the following link to download Service Pack 3

For Windows XP Service Pack 3 info, click below :-
http://windows.microsoft.com/en-us/windows/help/learn-how-to-install-windows-xp-service-pack-3-sp3

For Windows XP Service Pack 3 download, click below :-
http://www.microsoft.com/downloads/details.aspx?FamilyId=5B33B5A8-5E76-401F-BE08-1E1555D4F3D4

For Windows Vista, click on the following link to download Service Pack 2

Windows Vista Service Pack 2 info, click below :-
http://windows.microsoft.com/en-us/windows-vista/Learn-how-to-install-Windows-Vista-Service-Pack-2-SP2

Windows Vista Service Pack 2 download, click below :-
http://support.microsoft.com/kb/935791
on Oct 04, 2010 • Computers & Internet
tip

How to obtain the latest Windows Vista service pack?

Introduction:
Windows Vista updates are distributed in service packs. Service packs
help keep Windows Vista current, and they can extend and update the
functionality of your computer. This article describes three
step-by-step methods that you can use to obtain the latest service
pack for Windows Vista. However, before you select the method that you
want to use, please make sure that the following conditions are true:
The service pack is not already installed on your computer.
You are logged on to your computer by using a user account that is a
computer administrator.
The computer on which you want to install the service pack is
connected to the Internet.
If you are not sure that all these conditions are true, please see the
"Before you try to download the latest Windows Vista service pack"
section. Otherwise, select the method that you want to use to download
and install the service pack.
Methods to download the latest service pack
Method 1: Turn on Automatic Updates (Recommended for most users)
Method 2: Check for updates on Windows Update (Same as Method 1 but
not automatic)
Method 3: Obtain the latest Windows Vista service pack from the
Microsoft Download Center (Good to use if the computer on which you
want to install the service pack is not connected to the Internet)
Important: Windows Update may not offer the latest Windows Vista
service pack to some users. This issue can occur for several reasons.
For a full list of causes and resolutions, click the following article
number to view the article in the Microsoft Knowledge Base:

948343 Windows Vista service packs are not available for installation
from Windows Update and are not offered by Automatic Updates
on Mar 28, 2010 • Computers & Internet
0helpful
2answers

Says my system does not meet requirements . Cannot download . Running Windows Vista with Service Pack 1

You need to install Vista Service Pack 2 Minimum System Requirements:
  • Microsoft® Windows 7 Home Premium (32- or 64-bit), Microsoft® Windows Vista™ Home Basic SP2, Windows® XP SP3 (32-bit) or SP2 (64-bit), 1 GHz processor and 512 MB RAM
  • 1024x768 DirectX 9.0c compatible graphics card with at least 16-bit color setting, sound card, DVD-ROM drive
  • 2 GB free hard drive space for installation
  • Windows Media Player 10 or higher
  • CD Writer for audio CD and DVD Writer for DVD
  • Internet Explorer 7 and 8
  • QuickTime player version 7.6 for some functionality
  • One available USB 2.0 port

0helpful
1answer

Volume problems

Please follow these steps to resolve the issue.
  • Check if the Default Audio Device is changed.
  • Please right click on Volume icon and select Playback Device.
  • Select the Speaker as Default and click OK.
  • Please check if Windows Vista Service Pack 1 is installed in the Computer.
  • Please right click on Computer icon and select properties and check if Vista Service Pack 1 is installed.
If the Windows Vista Service Pack 1 is installed in the Computer, then install the BIOS update to resolve the issue as the Audio may not work properly after installing Microsoft Windows Vista Service Pack 1 (SP1).
http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNCR220E&upd_id=3618&os_id=28

If the issue still persists, then reinstall the Audio Driver to resolve the issue.

http://esupport.sony.com/US/perl/swu-download.pl?mdl=VGNCR220E&upd_id=2798&os_id=28


All the best!!
0helpful
2answers

Windows automatic updates where installed and i dont need most of them. How do i find out whitch ones i need to uninstall? its causeing problems with my intel

You can check for all installed update under Control panel - Programs and Features - View Installe Updates on left side panel ( for VISTA and and Win 7 )

In XP check under Add/remove programs in control panel.

You can uninstall them by selecting the one you dont want in your pc and click uninstall

Turn Off the Automatic Windows Update from Control panel - Windows Update
0helpful
2answers

Sound drivers

Please download from the link given below all drivers including sound drivers for your laptop :

http://esupport.sony.com/US/perl/swu-list.pl?mdl=VGNCR220EP&LOC=3#div_pos_5
2helpful
2answers

Hello guys....i have Vista basic installed on my compaq C 740 TU laptop.....i wish to install windows Service Pack 3 on my machine.....but whenever i insert the XP cd and boot from it.....it fails to...

From what you're saying I get that you want to install Windows XP with Service Pack 3 on your computer. Are you wanting to replace Vista, or do you want a dual boot system? Do you have a Vista CD as well if you want a dual boot system? Did you receive any other disc's with the computer that may have a driver set on it?
0helpful
2answers

WINDOWS UPDATE WILL NOT WORK IN WINDOWS VISTA HOME PREMIUM

Hey try to do this now

1: Open up "Control Panel" and navigate your way to "Programs and Features".
2: Click "View installed updates" on the left hand side.
3: Find the update KB929777 and uninstall it.
4: Attempt to install the update again in Windows Update
5: Once successful, restart your PC.
and if it works thats good but if it ddnt let me know plz
0helpful
1answer

My acer aspire 5520 laptop wont work after installing windows vista service pack 1

try this >> when you turn on your pc press f8 then choose "last known good configuration"
Not finding what you are looking for?

128 views

Ask a Question

Usually answered in minutes!

Top Acer Computers & Internet Experts

Steve Sweetleaf
Steve Sweetleaf

Level 3 Expert

1212 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Brad Brown

Level 3 Expert

19187 Answers

Are you an Acer Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...