You may either have have a bad motor on one side or one of the keylocks/keystops holding the wheel on the axle has broken. Check to make sure that both of the manual brake levers are in the UP position (inside the opening above the footrest, between the rider's ankles).
If it is a motor that needs to be replaced, they run around $600 plus labor, you will need to contact Hoveround to register the power chair with the serial number (found inside the manual brake opening above the footrest) and make an appointment for service.
If it is a keystock, they can be mailed to you from Hoveround for just a few dollars, sometimes for free if there happen to be some laying around the call center.
Have someone watch you operate the chair, or tip it backwards to raise the drive tires up so you can see if both axles are turning or not. If one axle is NOT turning, you have either a blown motor or possibly a connection to the junction box has come loose, which would be indicated by blinking lights on the controller. If both axles are turning and no lights are blinking, then most likely the key stock has broken and the drive tire just cannot lock on and get a grip.
I hope this information is helpful, good luck!
323 views
Usually answered in minutes!
×