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off board chargers plug into the front of the joystick. after 10-12 hrs the chair should be charged, Unless the batteries are bad, or the charger is bad. Plug into joystick before power cord into wall outlet. also charge every night!
The batteries need charging and when you plug in the charger and the power is on the lights wil flash indicating that the charger is plugged in. Now look at the rear of the chair near where the charger cord plugs into the chair and you should see a voltmeter. With the charger plugged in the voltmeter will indicate about 5-6 amps and after charging overnight the voltmeter should be reading 0 amps. If when you plug in the charger cord and the voltmeter indicates 0 amps then I would suspect that the charger is not working or that the fuse is blown in the charger circuit. The only way to see if the batteries charge would be to borrow or find an offboard charger that will plug into the charger port located under the front of the joystick and after charging for 10-12 hours see if the battery level lights show full charge Hope this helps
Did Medicare pay for Mom's chair? If they did then they will pay for 80% the repair to the chair. You can contact Repair Express @ 1-877-581-3733 or Roadrunner Mobility @ 1-800-467-2668 they are both excellent repair companies and will schedule a tech to pick up mom's chair leave a loaner and fix the chair for her. Now if Mom bought her chair then she will have to pay for the batteries and all other repairs needed (lets hope not). The chair needs 2 U1 sealed batteries and they can be purchased through the provider where she got the chair or at any good battery outlet like Interstate Battery. I would avoid Internet stores because of the shipping costs. Do not get them from Wal Mart or any other chain store because they do not sell sealed deep cycle batteries required for your chair. The batteries will cost you around $200.00 for both. The provider will probably charge you more. You have to unplug the joystick cable, remove the seat from the base and take the shroud off the base and there you will see the 2 batteries. Remove the wiring harness and remove the batteries reinstall the new batteries wiring them like the old ones, replace the shroud and the seat hook up the joystick cable push the on/off switch and pray that it comes on (lol). The old batteries can be recycled through any battery dealer in your area Hope this helps. If you have any questions you can reach me @ [email protected]
Sorry but it sounds like weak batteries. I would replace both batteries and after installation fully charge before use. Then ask Mom to use the chair more each day so you can charge them overnight each day for the next 20 days. It will break in the batteries and get them operating at 100%. If you can get her to use it more and charge it overnite and always put it up at full charge the batteries should last 2-3 years Hope this helps
Deb If it ran all the way down (less than 10 volts per battery) then the charger probably won't bring it back up to where they need to be. You know that you will have to replace both batteries. Now if Medicare bought her chair they will pay for most of the cost of the new batteries. Contact the provider that sold your mom's chair to her and ask them to check her batteries and replace them with new ones. They should also check her charger to make sure its operating correctly. Please see my tip on proper charging of batteries Hope this helps you
Sounds like the batteries are completely dead, you'll probably need to replace them, sometimes you can only use batteries until they die, and that goes for Wheelchair Batteries too. If they won't charge or keep a charge then they are dead.
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