KitchenAid KSRS25IL Side by Side Refrigerator Logo

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Posted on Jul 09, 2017

Hello, I have a problem with my Kitchenaid side by side refrigerator (KSRL25FST04) ice dispensing unit. The ice maker is producing ice just fine and fills the container. The problem is the dispensing unit is making clicking noises and turns the lights on the front panel off and on. Sometimes is dispenses crushed ice when the cubed light is on, other times nothing. Could it be a control board that got zapped by a power surge?

5 Related Answers

Anonymous

  • 878 Answers
  • Posted on Dec 18, 2006

SOURCE: Icemaker doesn't work - no ice ejected

Krakus, there is no fuse in the dispenser assy., but there are two switches mounted on the control bracket. The posts on the brackets that hold the switches are really thin and it's possible that it broke. Therefore when you are pressing the lever you are not making the switch and sending the juice to the auger motor. Remove the dispenser cover by inserting a flat blade screw driver in the slots at the bottom. Pry out gently and the cover should pop off. Then slide it up and off. Now you will be looking at the control bracket and see the switches on the left and right side. See if the switch holder is broken. If this is the case your part number is 2183771. Not a hard job, just have to take your time. Im assuming that when you tested the auger motor you verified that the drive coupler was not broke. Catriver..post back

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Anonymous

  • 237 Answers
  • Posted on Feb 02, 2007

SOURCE: Ice machine works great, but will not dispense

I just repaird a unit with this same symptom. Yours may be the same. The plastic part that holds the switch was broken (pins). See the diagram at http://www.partselect.com/Schematics/Whirlpool/KAZVHYR3.gif Item 15 is the part. The switch sets on a coupld pins and the pins break easily, thus the switch falls off and the dispensor lever can't operate it. If you look up inside with a flashlight you can see the switch, etc. and should be able to tell if it's held in place properly.

aborcass

Ron Coons

  • 2651 Answers
  • Posted on Mar 25, 2008

SOURCE: ice won't dispense, no power to water light

I would check hte wire harness leadngto the door under hte freezer hinge. itll be wrapped in a black web like covering. Just under hte unit itself follow ht ewire and unplug hte harness. then carfully cut hte black webbing and inspect wires. there tends ot be apinch point there and the wires will sheer from one another, . if so there is no replcing hte harness, the door would have to be replaced at a cost of nealry $600. not enough room for a wire nut, but hav had sucess using stright inline bullet style connector, or others have sucessfully soldered connections back in place

Anonymous

  • 1036 Answers
  • Posted on Jun 11, 2008

SOURCE: ice dispenser in door clogged up or frozen

I would contact Hotpoint direct for this one. It sounds like a design fault to me.

What I think may be going on is that the cubes are melting too much, then refreezing lower down.

Set your freezer to -18, and the fridge to +2 and see if that changes things any.

Check seals in that area. Where is the moisture coming from to generate the frosting? - Is the location high in humidity?

Anonymous

  • 126 Answers
  • Posted on Sep 12, 2008

SOURCE: kitchenaid side by side model ksrs25ikss01

CHECK YOU SECOND VALVE IS WORKING IF THATS OK YOU MIGHT NEED YOUR ICE MAKER CHECKED AND SERVICED.GOODLUCK.MOHAMED

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Please do rate the solution and revert for further assistance.

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