Maytag Neptune MAH5500B Front Load Washer Logo
Anonymous Posted on Dec 06, 2010

If you get the FL how do you get the door to open??

  • Anonymous Dec 06, 2010

    noranda21 thank you

    however the door will only open 1 inch and is jammed so i can not get it to open any other ideas or is there a reset to fully unlock it?

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William Robinson

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  • Posted on Dec 06, 2010
William Robinson
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  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

  • William Robinson
    William Robinson Dec 07, 2010

    READ FL CODE AGAIN CLOSER THE LAST PART OF IT The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle it has to run its wash cycle restart cycle if it still contiues after that tell me

  • Anonymous Dec 07, 2010

    YOU are correct the fail code is FL how ever for some reason this unit lock failed and will not release ..side note called a local repair service they came out same day (at end of day) he removed the soap tray on top. below that is a green colored plastic string (fishing line) when he pulled it up door poped open he ran tests and the result was the lock assembly had failed parts on order thank you for your help hope this helps others

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  • Posted on Feb 25, 2015
Donna Nelson
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I can't get the door open to reclose it. Please help.

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Related Questions:

1helpful
1answer

Maytag neptune washer code FL and DO

FL means the door failed to lock
DO
means washer door is sensed as being open.
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Maytag Neptune code fl shows on display

The FL code indicates that the door failed to lock when you closed it. Try opening and closing the washer door again. Make sure that there is nothing in the door area that could block the latch or keep the door ajar. If the error recurs, the latch may be faulty.

If the door is actually locked and giving the FL code, the latch has a problem. You can try power-cycling the washer (unplug for a while) or setting the washer to pump the water out. If these steps don't help, you need to order a replacement latch assembly. Depending on your washer model, you may have a manual pull cord to unlock the door. Look under the bleach and fabric softener compartments after opening the dispenser..

I hope this helps. If your washer is under warranty, contact Maytag. Otherwise post a comment with the model number of your machine for a source for a replacement latch assembly.

Cindy Wells
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FL code on Washer

FL is a door lock code. open the soap dispenser door, and find the thin flourescent green, or bright red color nylon cord located in the front left or right areas of the dispenser area, this will allow you to manually release the door lock. Empty the washer, close the door and perform another drain and spin cycle, if the door lock still fails, you may need to have the door lock assy replaced, especially if the door lock is making a click, or buzzing soung like it wants to operate, if it's completely quiet than you may need the board replaced...Pleazer Appliance...
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Fl code and door will not open

Codes are in your owners manual

That may be in a bag under the machine,
hiding, so you call for service & not use it
0helpful
1answer

Code reads FL Door will not open. Ran spin cycle on empty to get water out after well went dry.

FL code indicates that the machine failed to detect that the door was locked. Perhaps the controller became confused when the fill failed (due to well). Try unplugging the machine for 15 minutes, and then plug back in. You may get the PF (Power Fail) code, but that is normal. You should be able to start a new cycle from this code.

If the door still will not open, please post back.
0helpful
1answer

What does code fl mean?

The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
2helpful
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Washer makes a buzz noise shuts off displys do and fl

I used the recommendation of removing the soap dispenser area on top of the machine, under that area is a thin green nylon cord that when pulled will release the lock on the door of the machine and open it. after the door was opened it reset the machine and now is working fine.
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Maytag Neptune front load washer with FL code

The "FL" is indicating that the door has failed to lock or it locked but the control does not sense the door has locked.

It could be caused by:
faulty door lock solenoid
loose wire connection
faulty door lock switch
faulty door lock sense switch
bad control board

I recommend calling a service technician to diagnose and repair your washer.
but try this first just in case....unplug it for 1 minute plug back in and see if the fault code clears.
good luck.
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Maytag MAH5500B, FL code and door locked.

Check your drain and the drain line all the way to the pump. Here is some info on the F1 code.
FL" flashes if any overfill condition occurs. This condition occurs when excessive water in the tub causes the overfill switch to trip. The control must realize that the trip was due to an overfill condition instead of a suds lack condition in order for "FL" to be displayed
With an overfill condition, the beeper repeats a warning every 10 seconds with no time-out. The pump is cycled in drain mode for 30 seconds on, 30 seconds off until the overfill switch resets or power is discontinued to the unit.
Press STOP/CANCEL to clear the display.
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