We've determined that the printhead for your printer may be in need of replacement. Kodak Service Number
We will review your service history to determine if your printhead usage suggests that another course of action is required to solve your problem. To expedite this process, please complete the mandatory fields below. If we determine that a printhead replacement is necessary, the new printhead will arrive within 3 to 8 business days.
NOTE: If a mandatory field is incomplete, shipment of a new printhead will be delayed.
(7-digit number located under the printer access cover)
Call Kodak:
All-in-One Printer Phone Support
Live telephone support is available in English and Spanish at 1-800-421-6699, 9 A.M. to midnight, Eastern Time, 7 days a week. The expected wait time for phone support is 15 minutes.
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The KODAK All-in-One Printer uses an advanced built-in printhead. The system is designed to provide excellent image and text quality, while eliminating the need to purchase new printheads every time you replace ink cartridges, and saving you money. The printing system requires that both the black and color ink cartridges be installed to print. If either cartridge is not installed or is out of ink, the printer or printhead will not print correctly.
Install the color a new cartridge, avoid damage to the print head.
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