This is proabably not the case but I have seen it happen, Have you checked the outlet side of the filter to make sure it was drilled when it was made. Thank you
Try removing both of the filter elements to see if water flows through the filter canisters. If water flows OK. Re-install one element at a time to see which one is causing the restriction. If flow is OK then insure both filters are installed at the same time. If flow is restricted with both filters then use only one filter & canister. You now have a spare. Check the micron rating of the filters to see if they are rated for your intended use. Why use two filters? Water is filtered to an extent in the water softner. Anything collected is wash out when the resin tank is backwashed.
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