We are trying to reset a security code for our existing weiser lock and it isn't taking the new code entered.

[PDF]Quick Reference Installation & Programming Manual

www.weiserlock.com/.../electronics/smart...

Translate this page Weiser Lock25605-02 Weiser SmartCode Manual. Program. Button .... Press and hold the "LOCK" button on the exterior keypad, while fully inserting the battery pack into .... anyone withaccess to the power board can change these codes, you must restrict access ...technical means, or evaded by entry elsewhere on the property. No lock.

Here's the link to the online instructions:
http://www.weiserlock.com/PDFS/instructions/Electronics/Powerbolt.pdf
Programming instructions are on page 6. Notice that allowing too much time between inputs will be a problem.
If you cannot successfully override your existing codes, contact Weiserlock Customer service:
http://www.weiserlock.com/CustomerService/ProductSupport/SupportContact.aspx
A note about PDF files: You will need adobe Reader or equivalent installed if you are unable to view the instructions. http://get.adobe.com/reader/
Good luck!

How do I change the access code (and delete my old code) on my Powerbolt 1000?
The steps below are to change your access code to a new code. This will also remove any previous codes stored in the Powerbolt's memory.

1. Manually put the bolt in the extended (lock) position. Press the PROGRAM button once, enter your new 4 - 8 digit code and then press the LOCK button.
2. Press the PROGRAM button twice, enter the same new code and then press the LOCK button once.
3. Press the PROGRAM button three times, enter the same new code and then press LOCK once.

If your old code still remains in the unit, you will need to perform a hard reset of the unit. To perform a hard reset of the unit, remove all four batteries and leave them out for 1 hour. After the hour has passed, you may re-enter the batteries.

United States of America Customer Service Contact Information
Call Us Toll Free: 800-422-4278 (Mon-Fri, 6:00am - 4:30pm PST)

http://www.weiserlock.com/Support/Faq/50160000000HhhZAAS.aspx

Good luck, Elizabeth!

How do I change the access code (and delete my old code) on my Powerbolt 1000?
The steps below are to change your access code to a new code. This will also remove any previous codes stored in the Powerbolt's memory.

1. Manually put the bolt in the extended (lock) position. Press the PROGRAM button once, enter your new 4 - 8 digit code and then press the LOCK button.
2. Press the PROGRAM button twice, enter the same new code and then press the LOCK button once.
3. Press the PROGRAM button three times, enter the same new code and then press LOCK once.

If your old code still remains in the unit, you will need to perform a hard reset of the unit. To perform a hard reset of the unit, remove all four batteries and leave them out for 1 hour. After the hour has passed, you may re-enter the batteries.

First, I fix this problem after an hour of try.

I conclude that this dorr lock is better that is appear. Is not a 2 codes door lock, it's a 3 codes one.. and the problem you have is the third code not reset. You can put the same code in each third emplacement. you have just to press the program button 3 time for the third code...

I determinate that I put the third code by error the was i program it the firs time.

;-)

I guide you...

1. To program the first code, press the reset button once, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
2. To program the second code, press the reset button twice , then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
3. To program the third code, press the reset button 3 time, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.

reset all code and retry...

1. To program the first code, press the reset button once, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
2. To program the second code, press the reset button twice , then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
3. To program the third code, press the reset button 3 time, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.

Good lock
Good unlock

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• Remove the inner cover plate from the lock.
• Locate the small round reset button near the left side of the circuit board (Red or Black).
• To program, press the reset button once, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
• To enter a second code, follow the same procedures as in step 3, but this time press the reset button twice then enter your code.

best of luck.

First, I fix this problem after an hour of try.

I conclude that this dorr lock is better that is appear. Is not a 2 codes door lock, it's a 3 codes one.. and the problem you have is the third code not reset. You can put the same code in each third emplacement. you have just to press the program button 3 time for the third code...

I determinate that I put the third code by error the was i program it the firs time.

;-)

I guide you...

1. To program the first code, press the reset button once, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
2. To program the second code, press the reset button twice , then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.
3. To program the third code, press the reset button 3 time, then enter your 4-8 digit code on the exterior keypad, then immediately press the middle lock button on the exterior keypad. You will hear a beep. This signals that your code has been accepted.

Here's a free manual you can print out with complete installation and programming instructions you can keep for addressing any other concerns you might have in the future.

I thought this might be easier for you to work from, since you want to reset the lock prior to entering in your new master code and any other access codes you wish to let others use.

It is easy and straight forward to program and use.

http://www.smarthomeusa.com/Products/ED1460XXXX/manuals/WeiserLockPowerbolt1000-manual.pdf

Hope you find this Very Helpful - Best regards!

Here's a free manual you can print out with complete installation and programming instructions you can keep for addressing any other concerns you might have in the future.

I thought this might be easier for you to work from, since you want to reset your master code which will clear any other codes as well. You can then enter in all new codes to operate your lock.
It is easy and straight forward to program and use.

http://www.smarthomeusa.com/Products/ED1460XXXX/manuals/WeiserLockPowerbolt1000-manual.pdf

Hope you find this Very Helpful - Best regards!