You might try to mute the mic then unmute it
control panel sounds and audio devices select advanced there might be a tick in the mute box untick or select audio from the microphone drop down list make sure you have the right one selected and in the volume box make sure the microphone box has a tick in it or select the voice tab and make sure that you have the right media selected also select volume make sure the box for microphone has a tick in it
hope this helps
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