Fabric softner is building up in dispenser

Hello - There are several things that could cause the fabric softener to not dispense into the washer. Are you sure the liquid in the dispenser after the wash is fabric softener? If it is fabric softener, the solenoid that lets the water into the dispenser is not working. This solenoid is located on the back of the dispenser. It only gets voltage during the dispense time and fills the fabric softener dispenser with water. The fabric softener dispenser fills while the washer is filling for the rinse cycle.

When the washer begins to fill for the rinse cycle, the fabric softener solenoid is energized and water flows into the fabric softener dispenser cup. When the cup is full the water siphons out and softener and water flow into the tub.

If the liquid in the fabric softener dispenser is pure softener you may need a technician to diagnose and repair the problem. The voltage will have to be tested to the softener solenoid and a volt meter is required.

If the liquid in the fabric softener dispenser is water you probably need to clean the dispenser cup. **** will build up in the siphon tube and stop the liquid from going into the washer tub. The incoming water will dilute the softener and overflow the dispenser cup and run into the tub. The instructions for cleaning the dispenser should be located on page 43 of the use and care guide that came with the washer.

If you don't have the use and care guide these instructions will help. Open the dispenser until it stops. In the left rear corner of the dispenser, there is a release that is labeled push. Press down on the push area and you can slide the dispenser drawer out.

Remove the insert from the bleach and fabric softener compartments. Clean the bottom of the insert and the bleach and fabric softener compartments. Reinstall the insert and put the drawer back inside the washer.

To test the siphon action slowly pour water into the fabric softener compartment. When the water level goes above the maximum line stop pouring. The water should all drain out.

Hope this information proves to be helpful however if it is ineffective please contact a professional to move forward accurately.

You really cant take them apart without breaking the dispensers. Fabric softner is basically wax and fragrance. Add very hot water to the dispenser to melt the fabric softner. In the future, water down the fabric softner.

Hello. This is a common problem due to the fact that fabric softener collects in the dispenser and gums it up. Begin with an empty washing machine. Add two cups of vinegar to the fabric softener dispenser and then run the machine on the maximum water and hottest water setting. Once the cycle is complete check it out. It will be as clean as a new machine. If this treatment didn't completely clean out the dispenser, repeat the cleaning a second time with two more cups of vinegar. regards, Joe
ps - kindly rate my answer as helpful. Thanks.

hi friend,
step 1
Pull the dispenser drawer out until it stops.

Step 2 Reach into back right corner of the drawer opening and press the lock tab to release the drawer. Pull the drawer fully out of the washer.

Step 3 Lift the fabric softener dispenser cup out of the drawer.

Step 4 Run the fabric softener dispenser cup under warm water while rubbing it with a soft cloth or sponge.

Step 5 Place the cup back in the drawer and slide it back into the washer.

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• You can also remove and clean the prewash, detergent and bleach detergent cups by following Steps 1 through 5.

hope this helps u
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sivaranjini

Pour really, really hot water into it and that should disperse the fabric softerner...then run the washer with NO clothes in it...good luck

Try removing the dispenser cup - and washing the inner cup thoroughly- run a sanitary cycle with whites and chlorine bleach mold and mildew likes to haunt these front loaders - be sure to run a bleach hot water cycle once weekly

this is a simple blockage. you can fix this by removing the dispenser cup and transfer tube. just send pressured air threw this tube and reassemble. that should clear this blockage.

I had a similar problem and removed the complete dispenser drawer and washed it in with hot water. The small inner cups for the fabric softener and bleach should be removed and the hot water directed into the small "stand pipes" on the back side of the covers. It appears the fluids in the cups are siphoned out and if the pipes are clogged at the bottom there will be no flow. Also is the plate is not fully seated, the siphon effect is will not work.
Also, my wife said she does not use the cheaper brands of fabric softener anymore because we think that might have caused some of the clogging.

As a side note, if you remove the top of the washer, there is an adjustable dial where you can fine tune the amount of liquid dispenced. You can try adjusting that too. I think my final fix was to clean the back side of the face plates inside the dispenser and ensure they are fully seated to allow the proper siphon effect.

Run some vinger through it. Fabric Softner leaves a filmy residue that can clog it up.

Fabric softners are designed to be thich and tacky so they adhere to clothing. Unfortuneately, that also means they are going to do it even worse in an agitator expecially as there is no water to dilute it. When I clean my fabric softner cup, I generally just throw it in the dishwasher and let it run since there are many areas of it that cannot be disassembled. Please make sure to run it in a cycle all by itself without any dishes. Now as to the removal. There are two main types of dispensers whirlpool has used. The first will have a greenish blue ring around it. Simply lift up on the ring and it will pull off easily. Now the second style is a bit more chalenging. While the cap up top will come off just by rocking it back and forth. Once this is off you will find a cup underneath that sits on 4 "pins" To get the bottom peice off, place one hand on the top part of your agitator and use one hand to twist the base of the fabric softner in a counter-clockwise direction. It will allow it to come off. Once you it off, you will be able to see down inside your agitator. There will be more build up underneath. I would recommend wiping this part out making sure to clean the drain holes that go out to the side. If you attempt to remove the clear cap underneath, it is very difficult to get the seal on it to seat back in properly. To help prevent against future build ups, pre-diluting your fabric softner with water ahead of time will slow the build up.