Try tightening the ring by (unplugged), align and tighten the base ring, rubber touching glass, then the blade plate assembly, then the ring....Then place on the machine, press down and tighten more...
I find that you cannot sometimes get enough tighening by hand, due to the dimention of the ring and the human hand...
I used this terrible appliance twice, and both times the jar vibrated off the blade and the smoothie poured out all over me and my kitchen. The second time, I threw the whole appliance in the trash. My advice is to not buy this machine. It's a piece of ****.
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