I HAVE A KENMORE HE2 PLUS FRONT LOADER WASHER. IT STOPPED WORKING WHEN A CYCLE HAD STARTED THE DOOR LOCKED AND IT WOULD NOT DO ANYTHING. CALLED SEARS THE TECHNICIAN SAID IT WAS THE ELECTRONIC CONTROL IN THE BOTTOM (W10163007). REPLACED IT STILL DOES NOT WORK. I TURN IT ON PICK A CYCLE AND START THEN THE DOOR MAKES A LIGHT BUZZ, NO WATER NOTHING COMES OUT THEN IT TURNS OF. CALLED SEARS AGAIN NOW HE SAID ITS THE OTHER CONTROL BOARD AT THE TOP W10246297. TOOK A LOOK AT THE PART DOES NOT SEEM FRIED LIKE THE OTHER ONE DO NOT KNOW IF I SHOULD ORDER THE LATCH TO THE DOOR SINCE IT SEEMS FAULTY WHEN THE CYCLE TRIES TO START W10253483. WHAT DO I DO WHERE DO I START ONLY HAD IT FOR A YEAR WARRANTY HAD JUST EXPIRED DAYS BEFORE THIS HAPPENED ALREADY SPENT OVER 300 DOLLARS PLEASE HELP!!!

SOURCE: Kenmore Elite HE4t Washer door won't lock

If your washing machine is still under the manufacturers warranty I don't believe Sears should be charging you anything for the call. But, if you wish to steer clear of that mess and repair the washer yourself, I can give you some advice. The problem is your door latch assembly. The "Fdl" displayed is a failed door latch error code. If it is occurring intermittently right now, you are simply going to buy some time before it eventually goes bad. When it does, the washer will not run. The part number is 1094190 and costs about $50. Just to be sure, post back with comments as to your model number (located along the door frame opening) and I will research to ensure the part number is correct. The latch assemblies have not changed over recent years and are interchangeable between model numbers. If you still wish to repair yourself, I can also give you step-by-step instructions. It is not a difficult repair, but it is a little tedious. Let me know. I hope this helps you.

SOURCE: Kenmore HE2 flashing lights

I have been having the same issue after looking into it you need to remove the front access cover and clear the pump filter. When it gets clogged the motor starts to over heat and this error cycle is to prevent the motor from overheating. Clean the filter let the machine cool and retry!! Good luck

SOURCE: kenmore he2 front loader

We have not heard back on this in about a week. I'm presuimng It's been repaired?

SOURCE: regarding the kenmore he2 plus front loader

There is a strainer on the drain pump that is clogged. The manual does not mention this at all, it merely states the drain hose is kinked or clogged.

Under the front door there is a panel that is the width of the machine and is held in place by two screws, one on either side.

When you remove that you will see the pump and the the strainer attached to it. Unscrew the strainer (put a small pan under it to catch excess water) and remove to remove the junk accumulated.

Also, attached to the panel is another manual that refers to the error codes you are seeing.

SOURCE: Kenmore HE2 Plus Washer won't unlock

This advice is for Kenmore Elite and Whirlpool Duet model front loading washers. If you experience a problem where the door becomes jammed and will not unlock or open, here's an easy way to gain access inside your washer WITHOUT calling the repairman.

1. Remove the lower panel under the door by loosening the three screws under the bottom edge on the front of the washer. HINT: If you prop up the front feet of the washer with some small blocks of wood, this will make access to the screws much easier.
2. With the screws removed, the lower panel should drop down then come off. If the panel sticks, a light tap on either side will knock it loose.
3. Reach your hand up inside the washer behind the front casing on the right-hand side. This is where the door latch assembly is located.
4. At the bottom of the door latch assembly is a small pull tab. This is the manual release for the door. Pull the tab straight down and the door will come open.

Sometimes these doors will not unlock for whatever reason. If there are no error codes being generated, this could have just been a momentary glitch. If you see "Fdl" or "Fdu" error codes, these are usually indications of a failed door latch assembly and will require replacement.


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