Kodak i40 Front loading scan

Does it error when you use the scan validation tool ? if not its probably a software setting

Load the item to scan You can scan from the scanner glass or from the ADF (Automatic Document Feeder) tray, if your product has one. Make sure that the product is connected to the computer. Turn the product on. Load the picture or document: Scanner glass : Place the item with the print side down on the scanner glass, and then position it according to the engraved guides around the glass (usually on the right-front corner or the left-front corner). Close the scanner lid. ADF : Place the item into the document feeder tray. The printed side faces up and the top edge goes into the tray first. Adjust the width guides to fit the item. CAUTION:Do not load photos in the ADF. Use the scanner glass instead to prevent damage to photos. Use HP Scan to start a scan Use HP Scan to scan items and edit them to adjust resolution or color, crop, remove red eye, etc. To scan a picture or document, follow these steps: Open the HP Scan program in the Hewlett-Packard folder. From the Scan Profiles screen, click either Pictures ( ) or Documents ( ) . Click Profile Settings , and then adjust any settings in the Capture , Adjust , and Page Options (for documents) or Enhance (for pictures) tabs as appropriate. If you want to save these settings as a custom scan profile to use in the future, follow these steps: Click the drop-down list to the left of Profile Settings , and then click Duplicate Selected Profile . Type a name for the profile in the text box under the profile icon. The new profile saves under Custom Profiles. Click Scan . Make any desired changes to the scan preview by using the icons available in the toolbar and the Adjust window. NOTE: You can use + and ? buttons in the Bottom bar to add or delete pages in the OUTPUT list. You can reorder pages by dragging them to new positions in the Sidebar. Select a destination from the Toolbar: If you opened HP Scan from other software, and want to send the scan to that software, click Return . If you are ready to save, print, or send the scan to a specific destination, click Save , Print , or Send . NOTE: If you are saving the file, make sure to select the file format that you want.

This is because of dust sticking to the glass. Clean with isopropyl alcohol (rubbing alcohol) and dont use solvents. For emergency you can use your after shave but take care only to clean the glass portion!
S. Mohan, Chennai, India

You may be set for front & back (duplex) scanning. Change the setting for front only or simplex. This could be done with check/uncheck boxes, a drop-down menu, or a keyboard shortcut. I believe the standard Kodak settings are via check boxes.
This model is also capable of putting out color & bitonal (black&white) images simultaniously. If that's the case the pages should be separate image files. Uncheck either color or bitonal depending on which you want.

Try Calibration routine. If it fails check optics are clean and not scratched. If it still fails change the lamps.The KDS.log is encrypted and can only be accessed via a license key. This is only Available to Kodak reps or through RTS ltd service calls.
WWW.Responsets.co.uk.

First clean with a damp cloth, then try Isopropyl Alcohol. Dont use solvents. Check if papers are sticky. Stapled papers are 'sticky' even after removing staples. loosen them if required. Notmally rollers last 200,000 to 250,000 scans
S. Mohan, Chennai, India

May be you have selected multipage option. Then all the pages will be part of the same file, you can view them in 'Windows picture & Fax viwer' You need to page down to see the images. Scan only the first page and check the file size. If this file size and the earlier one are different, then it confirms that you have chosen multipage option!
S. Mohan, Chennai, India

Upgrade to Acobat 9.0 Pro. It seems to work in that can scan pages for a document, HOWEVER, adding/appending to already scaned pages for a document seems to crash 9.0. For example, say I scan in pages 1 - 4. I cannot then scan pages 5 -6 as part of the same document--crashes Acrobat.

I think this finally proves the problem is Acrobat 8.0 and NOT the i40 drivers.

I can't seem to find a error code 5. What software are you using to scan? Did the error start right after your first? Had the scanner been working?

Try and alter the contrast settings. If the scanner does not pick up 'data' including folds, you'd blame it for non-performance!
S. Mohan. India