Images and copies come out with very little color ( a pinkish hue). Both black and color cartridge ink is full.

Sounds like your black cartridge is either empty or clogged. Take out the black cartridge and press the print head against a moist paper towel. You should see a nice black rectangle, if you don't you could try placing the print head on a wet paper towel for a few minutes to wick out the ink (ink may seep through the paper towel so beware what surface you do this on). If after this there is still no ink flowing, buy a new cartridge.

1. Take out the black cartridge once you've determined that you are completely out of black ink. You'll have to rely on the dark hues from the color cartridge to print in black.
2. Adjust the printer software settings. Once you take out the black cartridge, your printer's software will typically warn you that you are missing a cartridge. Follow the instructions for your printer to allow the printer to print without the black cartridge. Then set the printer to print in black and white, not color. This overrides the black cartridge and allows the printer to access the dark hues of the color cartridge.
3. Print a test page to ensure that your printer now prints black using the color cartridge.
4. Print your documents. Bear in mind that your documents may not appear as black as normal. Still, they should be dark enough to pass for black, depending on how much color ink you have and the strength grade of the ink.

Change Color Code By Going To Tools Then Error Console Choose Your Color And Then No More Pink(Are You A Girl

try printing in monochrome mode or gray-scale mode, and specify that it use only the black cartridge.

another problem could be that the head have gotten dry, remove the cartridge, get a soft cotton towel, wet it with a little bit of water, put the head of the cartridge (where the ink comes out from) on the cotton towel, you will see some ink come out of the cartridge, if yes, then put the cartridge back into the printer, and give it a try.

if not try to blow some air into the cartridge as if doing CPR ;) to the cartridge, this will help the ink get out of the cartridge.

if all this fails, get a new cartridge, as sometimes the head could have gotten damaged.

good luck

Altho the cartridge is new, you may have used all of the ink of one color. Pictures take an enormous amount of ink to print and all three primary colors are used to create the hues and colors indicated on the picture. Try a new color cartridge and see if that works.

Check in your printer driver settings "advanced" section, and see what the presets are. if the RGB or CYMK settings have a slider, see if the magenta is set at 100%. If it has a slider, try it at 90%, 80%, etc until you have a less pinkish hue. You can then create a printer profile which will work with the photo paper you are using.

Different photo papers can cause hues like this.
Also, you can remove pink any unpleasant hues with most photo image editors through color correction.

It's possible that you have a contaminated cartridge...especially if it's a refilled tri-color cartridge.

If you are making copies or sending/receiving faxes Press Black Start or Color Start. Make sure your ink cartridges are fresh. Cartridges remain fresh for up to two years if kept in their original packaging, after that the ink may become clogged. Cartridge expiration dates are printed on the package.

It is possible you're black cartridge is too low on ink & needs replaced. If you're black ink cartridge is new, there could be small ammounts of sticky tape left over the contacts of the ink cartridge. Please clean the ink cartridge's copper contacts (side only, not the bottom of the ink cartridge), with a cotton swab & a little alcohol. Since the ink cartridge is removed clean copper contacts inside the carriage holder as well. Allow time for the alcohol to dry. All most every printer installs software that monitors ink level's. To check you're printer for this. Click the start button, slide up to & click Printers and faxs. The printer and fax window will open. You're default printer will have a little check mark next to it. Right click once on that printer name, another little pop-up window will open, slide to & left click on properties.
You're printer (It's name) will open. Near the bottom click on Printing Preferences. Another window will open. Click the Services tab. Than click Service this device. You should be able to see the ink levels.

Have more questions? Please feel free to ask.
Hope this has helped.
Luck!
Mike

did you calibrate it?

According to " HP Officejet R, PSC 500 and Color Copier - General Copying Issues and Solutions", under the problem heading "Black is not Black", notes that:

"The unit will perform mono (or black) copies using the color cartridge to create a composite black in Normal and Best modes. This is necessary to create the correct grayscale shades. NOTE: The HP PSC 500 all-in-one product cannot perform black copies. Scan the image in and print it out in greyscale.

The color cartridge may be out of one color of ink. Run a self-test page to verify that all the colors are there. Replace the cartridge if they are not."

In other words, the device only uses the black ink cartridge when used as a computer printer. When used as a stand-alone copier, it uses the color ink cartridge, and all three ink colors must be present and working to give a black and white copy. Perhaps you can refill the color cartridge with black ink in all chambers?