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I would switch off the power, disconnect water and keep it so for a few hours. While power off, clean whatever visible build up you find. And make sure you shut the water valve before disconnecting unless you want another project! After a few hours connect water and power and wait until ice made. Goodluck.
check for a stuck float switch. located near the water pump. Usually white plastic with a tube on top and a black boot at the bottom. Tap on it lightly while unit is filling with water. If that works, you need to disasseble and clean.
float switch is usually a white plastic unit with a black rubber boot on the bottom. you need to drain the water out of the sump before doing anything with the float.
Do you have the complete model number from the tag on the freezer, it should be either on the bottom rail visible with the door open or on the side wall near the front. I am trying to look this up to see if it is an automatic defrost model, if so you may need to do more than just unthaw and adjust
Unit is functioning on the back up freeze timer.
Cause:
Float Switch stuck in the up position.=Empty sump, remove float switch (Carefully and watch the small pin that keeps the float inside). Clean and reassemble.
Water Valve leaking by:=Only fix is to replace. Turn unit off. If water continues to run in and overflows the sump, it's leaking.
The other things that can cause this requires a qualified tech as it is a refrigeration problem.
Ice cubes freeze from the outside, so the center of the cube is the last to freeze. Ice is pure water, only H 2 O, so as the ice cube freezes, all of the dissolved minerals are pushed to the center. Near the end of the freezing, there isn't much water left in the center of the cube, so these minerals become very concentrated, and they form the "white stuff" – the technical name is precipitate. The hardness minerals that cause the "white stuff" are not toxic.
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