I just got a Bosch WAS20160UC AXXIS front load washer with BOSCH WTV76100US AXXIS dryer. the washer and dryer slide across the floor. I then put a rubber mat under it but it did the same thing. What is wrong with this. I don't know what else to do. The washer is level,

Hello,

Welcome to FixYa.

i'll start with the most obvious, but still quite common oversight, have you remove the shipping bolts from the rear of the washer ?

i.e.


The next thing to pay close attention to is detergent usage. Regardless of what one may have been told, "He" detergent has to be used, and even then not too much.

Look for this symbol when buying/using detergents...




These are the most common things that can (and DO ) contribute to the machine acting in the manner you've described.

If neither of these things apply to your situation, please let me know and I'll be glad to assist you further.

Thank you for choosing FixYa and Good luck.

Regards,

Macmarkus :)

Check the back of the washer,you'll see 4 0r 5 bolts,they are shipping bolts,they should have been taken off before you installed the washer,remove those and it will solve all your problems