We have thawed entire unit to clear possible "ice jams".
Turned back on, ice tray fills with water, ejector arms up and functional.
Ice freezes, ejector arm starts to cycle but gets to the ice cubes and gets "stuck".
The ejector arm doesn't appear to have enough umph to push the ice out of the tray - however something is trying to cycle the ejector arm because i can hear a knocking sound.
I see in a parts manual on-line the ice cubes are made in an ice cube mold and heater assembly - is the heater part not coming on to loosen the ice cubes from the tray??
Solutions???
That means that the evaporator fan system that releases the the ice cubes is not working as it should.
The heater, or evaporator fan and heating system must be checked, and fan, or solenoid, or element must be replaced.
Use the number listed on the owner manual if you want to call a technician.
Enter model number on this website to find schematics and replacement parts.
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