HAVE REPLACED THE DRUM AFTER MESSAGE 'DRUM CARTRIDGE END OF LIFE', BUT MESSAGE IS STILL THERE! WHEN I PRINT A TEST PAGE THE OUTPUT IS PERFECT.
THE NEW DRUM HAS BEEN TESTED IN ANOTHER PRINTER AND IS OK. ALSO THE ORIGINAL WORKS IN ANOTHER PRINTER.
The back right of the drum has a small 20mm F80mA fuse that you need to replace to reset the drum counter.
(fuse blows to reset the drum life setting)
Try upgrading a firmware, Else contact service center to reset the drum counter ( get the program to reset or visit them with printer) . Else contact manufacturer.
The programmes are manufacturer secrets the y will provide on request.
Now u may contact service center or. thouroghly clean with care and see. Else Authorised service centers may help you to solve this issue.
Now you may take the printer to authorised service center. Else if unable to reset at any attempt change mainboard at last.
Regards
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Hi
I have now updated firmware (to2.13) but problem is still there. Have tried contacting Konika Minolta to request program to reset counter but have no response after several emails sent. Can you suggest where the program can bo found on the web?.
I had the same issue with 2430dl, Updated the firmware, and then i got to know that the drum unit fuse was gone. yay! fixed ya!
zuhaz
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