Most of the time the bin has been removed and not put back in properly. When this happens ice blocks the drive motor. Remove the bin and turn the auger by hand make sure it will turn and is not jammed. Now with the bin out push the light button in that turns the light out and have someone push the button for ice while the door is still open the motor should turn in the back make sure thereis no ice blocking it. If it turns nothing is wrong with the motor. The clicking sound is usually the motor jammed by ice or the auger not engaged on the motor. hope this helps good luck
I have tried those things recommended by Allen, no luck. The clicking sound is there but the motor does not turn. The auger works fine, as it can be turned by hand. Also the crushed ice motor does not engage when the button is pushed and it is in the Crushed Ice position.
There is a square opening that a metal rod under the ice been goesinto in the back near the motor that drives both the ice cube dispenser and when you select crush it cube you will hear a loud click because in this square opening there is a plastic lever that hits the metal rod on the bottom of the icde maker which turns the auger to dispense the cube. When you select crush this plastic lever does not come down and engage the metal rod which locks the crusher in it is driven by the same auger and motor as the cube ice. If the motor does not turn and the light switch is working it is your ice maker auger motor its self. They cost 40 to 60 dollars. good luck
Thanks Allen. It sounds like I need a new motor. I don't mind spending the $, but is it an replacement that I can do myself or is it better to have a repairman come in? I'm pretty good with tools, but not an expert. And does it take any special tools?
As far as you walked yourself thru this problem you should have no problem replacing the motor yourself. There are no special tools needed just remember to unplug your fridge before diving in. You have a nice day.
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