Acer Aspire 5500 5570-2609 Laptop Logo

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Posted on Aug 15, 2010
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I have acer aspire 5500z notebook it has been shuted down during the bios update i want to repair the bios because whenever i turn it on it gave nothing but black screen any idea

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  • Posted on Aug 15, 2010
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Before I explain about the troubleshooting steps to resolve this issue, let me first give you a brief information about the BIOS Updates.

The BIOS Updates or any Firmware Updates are those Updates which will be installed in the Hardware chipsets.

For, example the BIOS Update will be installed in the BIOS Chipset.

It is required to extreme precaution which installing such Firmware Updates.

It is required to keep the Computer ON while performing these Updates.

If these Updates are not installed successfully or if the Computer is turned OFF during the Installation procedure, this might lead to a Hardware failure.

Hence, for such issues it would be better to get the Unit examined at the Authorized Service Center.

In this case, as the Computer was turned OFF while installing the BIOS Update, the issue might be with the BIOS Chipset.

It is required to get the Unit serviced at the Service Center.

The BIOS Chipset will be flashed to resolve this issue.

This will be done by the trained Technicians at the Service Center.

Hope this helps.

Please feel free to ask further questions.

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The best you can do is reset all to default. If you got stuck in the middle of updating your bios you will have to contact support for acer....
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Hi;


This happened to me twice ( got two net books).


You need to follow up these steps:
Updating the BIOS will require a USB flash drive to store the BIOS information on during the update. To perform the update to the BIOS:
1.Go herehttp://support.acer.com/us/en/default.aspx and download the latest BIOS for the netbook.
2.Extract the files from the downloaded zipped BIOS file.
3.In the Dos_Flash folder, rename the BIOS file from 3310.fd to ZG5IA32.FD, in all capital letters.
4.Copy ZG5IA32.FD and Flashit.exe to the USB flash drive
5.Ensure that the AC adapter is plugged in.
6.Insert the USB flash drive into a USB port.
7.Press and Hold down the Fn and the Esc keys together and press the power button.
8.When the unit's power light comes on wait a few seconds and release the Fn and Esc keys.
9.After the keys have been released the power light will start to blink.
10.During the BIOS update process the display will be blank.
11.Let the unit run and after approximately 1 to 7 minutes, the unit should reboot and the BIOS will be updated.
If the unit fails to reboot, or the BIOS was not updated sucessfully, try the steps again. If the unit continues to fail to reboot, the unit may need service.
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It could be a prob;em with the BIOS. Did you try to update it? 'Beware of updating or flashing bios as your notebook will not boot up if any mistake occurs during flashing process'

If you did not do it maybe the solution is in updating it properly. Get it from this site

http://www.driverstools.com/acer-drivers/driver-acer-aspire-4720zg-notebook-for-windows-7-ultimate/
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Hi

thank you for your query

Please can you try the following

1) go to www.devicedoctor.com
2) Download and install the device doctor software
3) Once installed open it up and click scan, it will then scan your PC for the best driver
4) Download the driver (entitled VGA driver) and install
5) Restart and see if this cured the issue

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I turn my Acer on and nothing happens. The light

Try this it worked for me

Updating the BIOS will require a USB flash drive to store the BIOS information on during the update. To perform the update to the BIOS:
  1. Go here and download the latest BIOS for the netbook.
  2. Extract the files from the downloaded zipped BIOS file.
  3. In the Dos_Flash folder, rename the BIOS file from 3310.fd to ZG5IA32.FD, in all capital letters.
  4. Copy ZG5IA32.FD and Flashit.exe to the USB flash drive
  5. Ensure that the AC adapter is plugged in.
  6. Insert the USB flash drive into a USB port.
  7. Press and Hold down the Fn and the Esc keys together and press the power button.
  8. When the unit's power light comes on wait a few seconds and release the Fn and Esc keys.
  9. After the keys have been released the power light will start to blink.
  10. During the BIOS update process the display will be blank.
  11. Let the unit run and after approximately 1 to 7 minutes, the unit should reboot and the BIOS will be updated.
If the unit fails to reboot, or the BIOS was not updated sucessfully, try the steps again. If the unit continues to fail to reboot, the unit may need service.
Note: These instructions are only for the Acer Aspire One AOA-110 and the AOA-150 netbook series and should not be performed on any other model Acer Aspire One.
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I bricked my PC. Flashing BIOS the wrong way.

You will need to send the laptop to acer for repair service. they will re-flash the bios update to get the laptop working again.

you simply don't have the tools required to do it at home.
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First of all check if your Laptop has the bluetooth feature. If it has then the driver should have been automatically installed. There is a button in your laptop, make sure that the bluetooth is on.

Thanks
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