Don't know if this is the answer, but my dispensers stayed filled also. repairman said the water wasn't flowing into the machine quickly enough and therefore not tripping the sensor that told the machine when to disburse the softener and/or bleach. He took the cold watersupply line loose, and the mesh was full of sediment. He said it wasn't necessary to replace the mesh. Sure enough, it started working immediately. He did the same for the hot water line..it wasn't clogged.
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