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I believe your issue is a blocked/clogged water drain. If your unit appears to drain all of the water at the end of the cycle, you may just need to clean your filter. The machine can sense when it takes too long to drain and it flashes those particular lights to let you know what the problem is.
you got to have the drain installed and run a cycle with water in so the the washer has water in so that it can condense the steam and drain it out. hope this helped.
That means that the machine detected a problem at a certain point of the cycle and stopped.
If the machine stops when filling check the inlet valve and the water supply.
If it stops because ofervilling check the water level switch.
If it stops when the cycle is hot water only , then check the heating element.
If it stops when draining, then inspect drain filter, drain pump , and drain hose. You access the drain hose removing a panel at the front side of the machine.
If it stops when motor is supposed to spin faster (rinse) then it is motor control unit or motor coupler.
If it is none of the above, then it is a defective control board.
syphon out the water by getting the end of the drain hose into a basin and putting it lower than the water level. a few shakes usually gets it flowing. you probably have a short circuit. my guess would be the heater box/element to start.
Hi claire your problem is the pump braking down check to make sure there is nothing in the pump if you still cant get the door open pull the mains plug out and turn off the water valves red and blue take off the top of the machine and get a basin take the drain hose out and put it in the basin and bring the two down to the floor empty all the water out you should now be able to get the door open remember to check the pump and the bearings
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