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Posted on Oct 22, 2017

Microwave touchpad quit working

The touchpad on our 20-year-old built-in Kitchenaid microwave (KCMS135S) just quit working. The two dots separating hours from minutes are still lit, but the touchpad doesn't register anything when I try to set the clock or push any of the other "buttons." Is this a repair I could do (if so, how?) or should I just call a repairman? Thank you.

5 Related Answers

deanc

  • 1 Answer
  • Posted on May 07, 2008

SOURCE: Kitchenaid microwave oven KBMC140HSO

I started having the same problem with my KBMC140HSSO. You cannot see the error codes without disassembling the control panel (the codes are on another display that covered by the front panel). After doing so I found the error code to be F2, E3 which is "Key held down too long, or key shorted". I am ordering a replacement keypad and will report back if this fixes the problem.

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Anonymous

  • 4889 Answers
  • Posted on Sep 02, 2008

SOURCE: Microwave/Convection Oven has mind of its own: turns to Crisp mode on its own.

Yes this is a touchpad issue. As you have noted the crisp button is stuck and this is the cause of this. You can try removing the keypad and push up the pressed button. If its jammed then replacing it is the only way.

MicrowaveSvc

William Miller

  • 9179 Answers
  • Posted on Sep 27, 2008

SOURCE: KitchenAid Superba Microwave/Oven, Microway Door message

This is usually caused by either a bad door switch, a loose door switch mount (which are pretty simple problems to fix) or occasionally a problem on the control panel.

Even though a door switch clicks, it may still be bad inside. Its continuity must be checked.

Door switch or mount trouble can be caused by slamming the door or by opening the door while it's cooking without hitting the Stop pad first.

There are plastic mounts inside the microwave which hold the door switches and onto which the door latches lock when you close the door.

The screws on these mounts may be loose. If they get too loose, the switches will not be activated properly.

Sometimes it's a broken tab on the switch holder, allowing the switch to rotate just out of position. This tab can be hard to see, since it is under the bottom edge of the switch.

One test that sometimes helps is to gently lift up (and/or push down) on the door or handle as you try to start it. If it works or tries to work, then it's a door switch mount or door alignment issue.

If you or someone you know decide to look into it, we have critical information on safety, disassembly and door switches at our site, and our link is at our listing here on FixYa:.

You can find helpful exploded view diagrams and order parts by entering your full model number here.

There may also be a "mini-manual" hidden inside the unit behind the control panel or hidden on the left side behind the grille, which is very helpful when troubleshooting & testing.

If you only need a switch, you can order one from us for $5 postpaid.

If you think the problem is on the control panel, we repair these nationwide by mail for $39.95 postpaid in most cases.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Anonymous

  • 574 Answers
  • Posted on Sep 03, 2009

SOURCE: Kitchenaid KCMS185JSS-3 microwave - no power

Well your gonna have to take it down a take apart the microwave more than likely. Probably have a shorted HV diode,magnetron, shorted winding in HV transformer.burnt or frayed HV wire insulation

Anonymous

  • 267 Answers
  • Posted on Sep 23, 2009

SOURCE: Microwave beeping and F2 error code

hi,
The F2 code is a keyboard failure. Since it's intermittent I would check for a loose wire/connection. open the control panel and reset the ribbon cable on the circuit board....


thank you,
vijay (vote for me)

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Yes this is a touchpad issue. As you have noted the crisp button is stuck and this is the cause of this. You can try removing the keypad and push up the pressed button. If its jammed then replacing it is the only way.
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GE Microwave quit

Hats off to your 20 year old GE machine. That is the the longest lasting microwave I have heard of. When they finally go out, they are done, there is nothing left to even do with them. Most of the parts are obsolete. However you might find a appliance store that still has one similiar to yours in their backroom that they use for spare parts for those like you who might need it. You might take it to them to see if it is worth repair.

I can say this, after 20 long years, the machine will cost more to fix, and for what you will spend on repair, you can buy a different one that can also be energy effiecient.

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