Weight Plate falling off

two of the plates have broken, the plastic nipple that holds the plates to the handle have broken off. therefore, the plates do not stay connected to the bar. will bowflex send me new plates? can i send them back and have those plates repaired? or do i have to purchase replacement plates, if so, please share...thanks!

1. Check to assure that the ******** handle is fully depressed into the ******** base. If not fully depressed, the locking mechanism will not be released and may be keeping the adjustment knobs from rotating. 2. Check to see if any weight plates have been put into the base assembly backwards with the "support ******" facing the grip of the ******** handle. All weight plates must have the selection ****** facing away from the grip of the ******** handle. 3. Check to see if there is any dirt, debris or other obstruction in the ******** base. You may need to remove the weight plates from the base to accomplish this check. Remember to put each weight plate back in its appropriate location with the selection ****** facing away from the ******** grip.

Try setting the handle in the plates back onto the carrier(bottom). Lightly tap on each plate that is stuck. Now push the plates down (vertically) onto the bottom carrier. Now try turning the dial (side that was stuck). It worked for me. Have my 1090 plates were stuck on the handle. Good luck

Here are parts lists for the SelectTech 552 Version 1 and the SelectTech 552 Version 2. Looks like some weights are not available but some of them are, depending on which version is yours I hope the one you need is available.

Just call Bowflex. If you don't want to call here's the solution. There is a reset button on the bottom of the handle. Take the handle out, place on the floor side ways, depress the square button and turn to 5 lbs. Whatever weights that were on handle will fall out. Place the weights back into the holder. Make sure they are positioned correctly then put the handle back. Then test by dialing up different weight settings and lifting the ******** out of the holder. You should be back in business. If that doesn't work call Bowflex which you should do anyway.

Either the handle is broke or try making sure all the weights are facing right way (same way) or the handle will not sit all the way down. It needs to sit all the way down for the button on the bottom of the handle to be pushed to release the adjuster to be able to spin and grab weights.

Push button under on the bottom of the handle to release the adjuster. If it was moved while out of the little stand it may be damaged or not working well. If it was a fluke, just push the button take all the weights off both sides and start over on 5. That button should normally only be depressed when the handle is seated in the stand.

place the weights back on the stand and make sure that all the weight plates are facing outward. you can verify this by looking at the bottom of the disks there are small little square protruding out make sure they face away from the handle. if they dont lock into place after this then someone in the valves must be broken. good luck!

If you have an issue with the SelectTech dumbbells of any kind, just contact the customer service phone number 1-800- BOWFLEX. All they require is a proof of purchase (receipt) to be sent in and they will send you any replacement parts free of charge. You do not need to send the old parts back first.