Question about Bosch Nexxt 500 WFMC3301 Front Load Washer
Hello and welcome to fixya.
The "E13" error code on the WFMC series Bosch washer`s refer to a drainage problem as you may or may not already know. ( or in Bosch terms "pump time exceeded" )
What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely.
You haven`t mentioned if you`ve checked the pump...just hoses as you did mention.
Anyway, here`s the most likely way to remedy a E13 code.
**Unplug the washer from the wall or turn off the breaker before attempting any repairs**
Let me know if you require further assistance and if not and this indeed solves your problem, please rate the solution I provided accordingly.
Thank you for coming to "fixya" and good luck.
Posted on Jul 08, 2010
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Posted on Jan 02, 2017
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