Question about Bosch Nexxt 500 WFMC3301 Front Load Washer

1 Answer

Washing machine has stopped w/ water still in drum and Error Light "E13" illuminates and spin light illuminated. Cant get machine to go into drain an spin mode and can not open door.

Posted by on

Ad

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Bosch Master
  • 2,605 Answers

Hello and welcome to fixya.

The "E13" error code on the WFMC series Bosch washer`s refer to a drainage problem as you may or may not already know. ( or in Bosch terms "pump time exceeded" )

What you may have is either a clogged pump, improper detergent being used, ( must use "HE"/lo-sudsing detergent ) hence suds not allowing a proper drain cycle, or wires loose at the pump...the later being the least likely.

You haven`t mentioned if you`ve checked the pump...just hoses as you did mention.

Anyway, here`s the most likely way to remedy a E13 code.

**Unplug the washer from the wall or turn off the breaker before attempting any repairs**

  1. Get some towels and if possible a wet/dry vac. If the machine drained, it won't be too bad. If your machine is stuck full of water, I can't say, hopefully you won't get wet. ( maybe you`re lucky enough to be close to a floor drain )
  2. Locate the round door on the front of the machine (about 6" in diameter, lower right corner)
  3. Find a drill bit or small screwdriver that fits in the hole in the round door.
  4. Insert the bit into the hole in the door. It will push in a tab, it doesn't take much force. Rotate the hole (clockwise) to 6'oclock and it should come free. (the edges are very sharp so be careful or wear chain-mail gloves).
  5. Once the door is out of the way you'll be greeted by a 3-4" plastic cap with wings so you can unscrew it by hand. ( you should also see a red ring with a string attached, if you pull this the door should unlatch, but getting the water out first is usually a good plan ) There is a small collector lip at the bottom of the cap, that is where you can hold the wet/dry vac to catch the water. Unscrew slowly so you don't get flooded, until it is unscrewed all the way out.
  6. Now pull out the trap and visually inspect the inside of the pump as well as the filter/trap. Hopefully you'll find the item/debris that initiated the error code.
  7. After removing any debris or obstruction`s re-install the button trap/lint filter and plug the washer in to power or reset the breaker and give it a test.
  8. Run a load and watch for leaks. Leave the pump access door off until you are sure you screwed the cap in tight and there are no leaks.
Ultimately you may have a faulty drain pump, but I would certainly start by performing the things I listed first.

Let me know if you require further assistance and if not and this indeed solves your problem, please rate the solution I provided accordingly.

Thank you for coming to "fixya" and good luck.

macmarkus :)

Posted on Jul 08, 2010

Ad

1 Suggested Answer

Anonymous

SOURCE:

Hi there,
Save hours of searching online or wasting money on unnecessary repairs by talking to a 6YA Expert who can help you resolve this issue over the phone in a minute or two.

Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.

Here's a link to this great service

Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Machine will not finish any wash cycle, It stops, illuminates END light and beeps? Is there a reset or is this at the end of it's life?


Hi, quite often cycles are not finished because the drain pump has an intermittent fault. It may pump ok at the start of the cycle but towards the end it's had enough and stops. Leaving water in the bottom of the drum. If this is similar to your machine's symptom then I would be checking the pump. They are cheap to buy and easy to fit.
Hope this helps you.

Oct 04, 2015 | Washing Machines

1 Answer

Oko 72630. Why is it stuck on rinse cycle?


Could be several reasons:
- Selected the "Night cycle" program (means standing with the drum full of water, reason: too much noise in the spin cycle)
- Set to the "Rinse hold" (means standing with the drum full of water, reason: wrinkles on the clothes)

According to your description I think that this is not a failure otherwise error E20 will be appears on display.

Once the washing programme has come to an end, END illuminates on the programme progress display.
If RINSE HOLD was selected, the display beside the START/ PAUSE button flashes.
1. After a rinse hold, the water must first be pumped out:
- Either press the START/PAUSE button (the water is pumped out and the washing is spun according to the completed programme;
After the START/PAUSE button is pressed again, the spin speed can still also be changed during spinning), or
- Turn the programme selector to PUMP OUT and press the START/PAUSE button (the water is pumped out without spinning),or
- Turn the programme selector to SPIN or SHORT SPIN and press theSTART/PAUSE button (the water is pumped out and the washing is spun or gently spun).
At the end of this programme step, the END indicator will illuminate.
2. Open the door.
As soon as the DOOR indicator lights up green, the door can be opened.

Dado

Aug 15, 2015 | AEG Washing Machines

1 Answer

Motor won't turn on Samsung VRT Plus WF433B*GJ**


,,


When washing heavily soiled loads, do not overload your washer in order to assure good cleaning results.

To add a forgotten item:
1. Press the Power button.
2. Press the Start/Pause
3. Wait for the door lock light to go out (Immediately).
4. Add the item, close the door, and press the Start/Pause
The door safety state continues for 15 seconds and the cycle is restarted.
ensure thorough cleaning,
To
Try washing bedding, towels, undergarments,
contact using the ActivFresh
GETTING STARTED
1. Load your washer.
2. Close the door.
Z_
Push the laundry into the drum completely to prevent the laundry from being caught in the door or
....... from falling out of the drum.
3. Press the Power button.
4. Add detergent and additives to the dispenser (page 20-21).
5. Select the appropriate cycle and options for the load (page 14-16).
6. Press the Start/Pause
7. The Wash Indicator light will illuminate.
8. The estimated cycle time will appear in the display.
The time may fluctuate to better indicate the time remaining in the cycle.
The actual time required for a cycle may differ from the estimated time in the display depending on the
water pressure, water temperature, detergent, and laundry.
9. Before your washer starts to fill, it will make a series of clicking noises to check the door lock and do a
quick drain.
,
When the cycle is complete, the door lock light will go out and "End" will appear in the display.

DO NOT attempt to open the door until the door lock light is off. To add a forgotten item, see
"Loading your washer" section (page 13).

When your washer is restarted after a pause, expect a delay of up to 15 seconds before the cycle
continues.

Pressing Power button cancels the cycle and stops your washer.

The pre wash, wash, rinse and spin indicator lights will illuminate during those portions of the cycle

Nov 28, 2013 | Samsung 4.3 cu. ft. VRT Plus , Steam and...

1 Answer

My Haier waching machine has a slow spin cycle


I have the same problem with the same washer

Jan 26, 2010 | Haier Washing Machines

1 Answer

Stops drains and bleeps with only spin light illuminated


It sounds like you need to re programme the
machine.
With the machine plugged into the wall and
turned on and the headset turned off this is what
you do.
Push and hold down the start button, while doing that you need to then push and hold down the power button.
Hold them down for about 5 seconds, during
which time you may a series of up to 3 beeps.
Then release the buttons.
Turn the machine off and then on again followed by the start button. Allow the machine to then run the complete cycle.
This should correct your problem, if this doesn't then you may need to then look at replacing the computer panels.

Jun 13, 2009 | Fisher and Paykel GWL11 Top Load Washer

2 Answers

Bosch classixx 1000 washing machine - stops on spin


Washing machine stops at the spin cycle - light flashes. Have to drain water out manually. Happened last week and was then able to run an empty rinse cycle. Machine worked normally for another week. Same problem today but have had to drain water manually from the drum after trying an empty 90 wash and rinse cycle (both stopped on the Spin and flashed). Any ideas? Thanks. x

Apr 29, 2008 | Bosch Classixx WVF 240S Front Load Washer...

Not finding what you are looking for?
Bosch Nexxt 500 WFMC3301 Front Load Washer Logo

281 people viewed this question

Ask a Question

Usually answered in minutes!

Top Bosch Washing Machines Experts

Marvin
Marvin

Level 3 Expert

85223 Answers

peter gittos
peter gittos

Level 2 Expert

247 Answers

Brad Brown

Level 3 Expert

18165 Answers

Are you a Bosch Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...