Question about Maytag Neptune MAH5500B Front Load Washer

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I have a Maytag Neptune model MAH5500BWW. My wife found it stopped in the middle of a cycle with the indicator showing "LO." I've so far, unplugged and replugged, pressed hand wash key and the heavy soil keys for 3 seconds (nothing), and a key combination that showed the "LO" indication. Uh, help!

Posted by Anonymous on

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6 Suggested Answers

Anonymous

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Posted on Jan 02, 2017

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aborcass

Ron Coons

  • 2651 Answers

SOURCE: maytag neptune mah5500bww leaking water

i would check for holes in the boot assy , if so replace boot

Posted on Feb 22, 2008

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Anonymous

SOURCE: Neptune MAH5500BWW

won't cycle

Posted on Sep 16, 2008

tzweeb

Tom Zwiebel

  • 318 Answers

SOURCE: Maytag Neptune MAH5500BWW Will not spin

maytag neptune washers do have a motor problem and they have a kit to replace the motor and motor controller.
when the motor fails, it wont wash or spin. most units have a 5 year parts warranty and should be replaced with a free part, but you will have to pay an authorized servicer to do this.
if it is over 5 years then i would call maytag and see if they will help you with an authorization for repair.
most of the time they will provide the part for free. just call the 800 # and ask for help. they wont send you the part but might give you some help with the parts.

Posted on Jan 06, 2009

tzweeb

Tom Zwiebel

  • 318 Answers

SOURCE: incorrect times on wash cycles

you dont need to reset the times, all that has changed is the soil type. in example, light, regular or heavy. that is what causes the times to change.
you just need to push the options button until it shows the type of cycle you want.
also make sure you have the proper cycle selected and then look to see what other options are selected. you just have too many options turned on, so look at the controls to see what is different then you remember.

Posted on Jan 15, 2009

Anonymous

  • 525 Answers

SOURCE: My maytag neptune Model #: MAH5500BWW is flashing

The error code you describe is not listed in Maytag's book of codes. The link below will take you to Maytag's website error code page where you might be able to match it up.
http://maytag.custhelp.com/app/answers/detail/a_id/2885/session/L3NpZC8yY3lEMjNEag==/sno/0

Posted on Jul 17, 2009

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1 Answer

May tag Neptune showing codes


Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.

Do
Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.

FL
The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.

Sd
The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.

PF
The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.

Nd
The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.

LO
The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.

Lr
The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional. Maytag Neptune Priority One Service: (888) 462-9824

NF
The "nF" code appears when the washing machine has tried to fill with water and has failed. Verify that the inlet hoses aren't kinked and that the faucets are fully open.

Od
The "od" code appears when you must open the washer door. The Maytag Neptune washer requires that you open the door between cycles.

Other Codes
* If your Maytag Neptune washing machine displays any codes that are not listed above, contact Maytag Neptune Priority One Service for assistance. Maytag Neptune Priority One Service: (888) 462-9824


Hope this helps (remember to rate and comment this answer).

Apr 03, 2011 | Maytag Dryers

2 Answers

If you get the FL how do you get the door to open??


  1. Your Maytag Neptune washing machine displays error codes, also called "help codes," to identify specific problems with your washer. Once you close your Maytag Neptune's door, the machine locks the door, goes through the selected wash cycles and unlocks the door when the laundry is finished. Error codes appear when there are problems with the door, the inflow and drainage of water and the motor.
  2. Do
  3. Your Maytag Neptune washer displays the "do" help code when the washing machine is trying to start a cycle, but the door is open or not locked properly. If this message is displayed, close the door securely and restart the washing cycle.
  4. FL
  5. The "FL" code indicates that the washing machine was unable to lock the door after you closed it. Open and close the door tightly, then restart the washing cycle.
  6. Sd
  7. The "Sd" code indicates that you have added too much detergent to the washing machine and your laundry has too many suds. The machine will stop displaying this code if it has successfully run the suds recovery cycle, which removes the excess suds from the wash load. If the code remains, reduce the amount of detergent in the load. Use less detergent for similar loads of laundry in the future.
  8. PF
  9. The "PF" code indicates that a power failure has occurred. Restart the wash cycle. If the code still appears, check that the washing machine is still plugged in to the electrical outlet.
  10. Nd
  11. The "nd" code indicates that your Maytag Neptune is not draining as it should. Check that the drain hose isn't kinked and that the stand pipe isn't clogged. If you find either of these problems, fix them before restarting the washing cycle.
  12. LO
  13. The "LO" code appears when the washing machine has finished the selected wash cycle, but cannot unlock the door. Verify that the door is closed properly, push the "Off" button, and wait two minutes. The door should unlock and the error code will disappear. If the error code remains, unplug the washing machine, wait two minutes and plug it back into the electrical outlet.
  14. Lr
  15. The "Lr" code indicates that the washing machine's motor is not running as it should. Have your Maytag Neptune washing machine serviced by a certified Maytag repair professional.

Dec 06, 2010 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Starts out okay, although it squeals for a few seconds when it's mixing water, then in the middle of the whole cycle it stops full of water. If I unplug for 60 seconds then replug then hit the start...


Its hard to tell exactly what causing it to squeal during the mixing of water and stop in the middle of the cycle full of water, especially when the make and the exact model number is not indicated.. But a loose connection or electronic glitch is evident as manifested by the unplugging of the washer. This problem is common to Maytag Neptune Front-Load Washers.

Indicate the exact model number of the machine for further and more specific troubleshooting and repair advice. You don't have to accept or reject and rate this post to add information or post comments and follow-up questions.

Jun 19, 2010 | Washing Machines

1 Answer

Very loud spin cycle


The link below, courtesy of www.repairclinic.com, shows that the rear bearing comes with the outer tub only and is very pricey! I have been unable to find a service agency that offers just the bearing. Very aggravating. www.maytag.com would be a good place to define your issue.

http://www.repairclinic.com/SSPartDetail.aspx?s=t-MAH5500BWW-%3d%3di1119942&PartID=1119942

Jul 16, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

My maytag neptune Model #: MAH5500BWW is flashing


The error code you describe is not listed in Maytag's book of codes. The link below will take you to Maytag's website error code page where you might be able to match it up.
http://maytag.custhelp.com/app/answers/detail/a_id/2885/session/L3NpZC8yY3lEMjNEag==/sno/0

Jul 15, 2009 | Maytag Neptune MAH5500B Front Load Washer

1 Answer

Error Code FL


it is saying failed to lock the door need door latch switch part # 22003269

Apr 13, 2008 | Maytag Neptune MAH5500B Front Load Washer

2 Answers

Maytag neptune mah5500bww leaking water


Here is the solution I found that worked for me, there is a small drain hole at the bottom of the boot that is connected to a drain hose. Remove the hose and clean out to make sure that it has not become plagged. replace hose and reattach boot. Mine stoped leaking imediately.

Feb 22, 2008 | Maytag Neptune MAH5500B Front Load Washer

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