Whirlpool WTW5100S Top Load Washer Logo

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Posted on Jul 04, 2017
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No user manual and registering card, in washer

When I bought this brand of washer,just a week ago, no user manual was in it, neither did I get the card to register the washer. I called and emailed the seller, BEST BUY, and they told me to contact you.
Please send a user manual, and registering card for me, I need a hard copy for LEGAL purposes, not one via email. Thanks kindly,

Alida Vander Heyden

Model number:WTW5100VQ2
Serial number: CO2062217

1 Answer

jeff5may32

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  • Whirlpool Master 1,258 Answers
  • Posted on Jul 04, 2017
jeff5may32
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5 Related Answers

Anonymous

  • 5911 Answers
  • Posted on Apr 08, 2008

SOURCE: torn seal on Duet

If you are talking about the door boot, follow these instructions:

This advice is for the Kenmore Elite and Whirlpool Duet FRONT LOADER style washing machines. A lot of concerns have been raised about door bellows molding, mildewing, and/or ripping and needing replaced. A replacement bellow isn’t cheap (prices vary, but are around $75-80), so hopefully these helpful steps will eliminate the need to call a repair service and pay the additional labor charges. This is a repair of MODERATE difficulty. Just follow these steps:

1. Unplug the washer.
2. Remove the washer top panel by removing the three torx-type screws (or 7mm) where it attaches in the rear of the washer. The panel should slide back, and then lift off.
3. Remove the operator console by removing the dispenser and the scew(s) behind it. Take a putty knife and insert it under the console seam right above the door. If you push in slightly while pulling outwards the panel pops off. Use care not to pull or damage any of the wiring. You can leave the wires attached and simply lay the console across the top of the washer out of the way.
4. Locate the wire hoop retainer around the rubber door boot. It is located behind the rubber seam where it attaches to the door frame. Follow this hoop around to the bottom of the door opening and locate the wire tension spring. Gently pry this spring apart and pull the wire hoop from the groove. Pull the rubber boot from the frame and push it inside towards the wash tub. You will also have to remove the door boot from the fill tube on the left hand side of the door opening. There is a small wire clamp holding it in place.
5. Remove the three screws that hold the door latch assembly in place. This is on the right hand side of the door opening. You can leave the latch in place as long as you remove the screws and push it inside slightly to remove it from the front casing of the washer.
6. Remove the door by removing the screws holding the hinges in place. Use care to support the door hinges when loosening. They can bend. Set the door aside in a location where it will not get stepped on or broken.
7. Remove the lower kick panel under the door. There are 3 screws under the bottom edge holding it in place. Sometimes the panel can stick. A slight tap on either side will knock it free.
8. Remove the front washer casing by removing the four remaining screws that are holding it in place. There should be two at the top and two at the bottom. Set the front casing aside.
9. Remove the old door boot by locating the large clamp that attaches it to the wash tub. Loosen the 7mm nut and the boot will detach from the tub. Also remove the boot from the fill tube coming from the dispenser.
10. Install new door boot on the wash tub and install clamp. There should be instructions that come with the door boot with guide marks to ensure you align it correctly. Once you have the boot in place, tighten the clamp enough to where it is snug. DO NOT over-tighten or you may damage the tub and or clamp. In most cases the clamp will break.
11. Once you have the boot in place, re-install everything in the reverse order of how I explained to disassemble. Make sure you connect the door latch assembly BEFORE you re-install the outer portion of the door boot. Also, make sure you install the boot completely over the fill tube. There should be a ridge on the tube where to stop. Sometimes the tube is not inserted all way into the boot and water will leak behind it. The clamp is always difficult to get back in place. If you cannot get the clamp to go back over the tube, you can live without it. Some newer models do not have them installed. Just make sure it is a snug fit where the rubber boot fits ALL the way back to the plastic ridge on the tube.
12. When you get the point where you are ready to install the door boot back over the frame of the door opening ensure you fit it snugly all the way around the door. Beginning at the top of the door, start inserting the wire hoop back into the groove. Make sure to wire spring points towards the bottom. As you work your way around the door to the 4 and 8 o'clock positions, you will need to maintain some constant downward pressure while pulling the spring apart in order to snap it back into place. It would be advisable to use a second set of hands to hold the wire hoop in place while doing this as it has the tendency to want to come out of the groove.
13. Once the door boot is back in place, re-install the operator console and washer top.
14. At the operator console, select DRAIN SPIN, NO SPIN and press any button under OPTIONS 4 times (has to be the same button, though). This will place the washer in diagnostics mode. You should hear the door latch lock and "C00" will be displayed on the console. The washer will run through a series of tests filling the tub, tumbling, draining, and then a final spin. If you do not wish to wait for the test to complete you can press CANCEL at any time. The test checks out everything and takes about 15 minutes. Look for any leaks.

I hope you find these instructions helpful and good luck to you. Let me know if you need further assistance.

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Anonymous

  • 487 Answers
  • Posted on Jun 08, 2008

SOURCE: no service manual

water filters in the hose attachment at the machine cloggs up. Sometimes fast. take off hose and clean the filters.
This is from whirlpool:
FH No water detected entering machine or Pressure switch trip not detected. If after 30 seconds the control does not detect water entering machine and then valves will be turned off and the error code will be displayed.
Or
If the control has turned the water valves on and after 8 minutes the flow meter has detected 10.5 gallons of water passing through it, but has not detected the pressure switch trip, the valves will be turned off and the error code will flash.

Press PAUSE/CANCEL twice to clear the display.

Potential Causes

• If there is no water in the unit:
- Make sure that both valves at the water source(s) are turned on all the way.
- Check for plugged or kinked inlet hoses or plugged screens in the inlet valves
- Verify inlet valve operation
• If there is water in the unit:
- Verify Drain pump operation
- Pressure Switch Hose is in good condition and properly connected to Tub and Pressure switch

• Verify there is not a siphon problem
• Verify wire harness connections to; Inlet Valves, Pressure Switch, Drain Pump, Flow Meter, and Central Control Unit (CCU)
• Check all hoses for possible leaks
• Verify pressure switch operation
• Verify flow meter operation
• Verify CCU operation

Replace failed component.

Anonymous

  • 1 Answer
  • Posted on Oct 03, 2008

SOURCE: Service manual

Whirlpool GHW9150P front loader washer keeps stopping mid cycle witht he F06 code. I can get through an entire cycle if there are only two or three items in the washer. My thought is it needs a new motor drive. would you agree?

Anonymous

  • 251 Answers
  • Posted on Nov 17, 2008

SOURCE: SERVICE MANUAL

whirlpool.com is where u can get a manual for ur washer Helping one preson at a time Shaun

ginko

Ginko

  • 19396 Answers
  • Posted on Nov 14, 2009

SOURCE: Schematics needed

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Marcilulu,

I hate to refer you to (yet another) website, but I think you will find what you need here. Go to managemyhome.com and register. This is a FREE service. Once registered, go to the "Products and Manuals" heading under the "Home" drop down menu. Follow the prompts on the next page and your owner's manual is located there in a downloadable .pdf format. I hope this resolves your problem.

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PS I personally own one these machines. If you do experience any problems, please keep me in mind. You can go to my profile and use the "Ask Me" feature for a quicker repsonse to your questions.
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