What is the fix for Error Code E000002? - Canon (6981A002AA) for imagerunner 2200, 2800, 3300 Print Server

SOURCE: CAnnon Imagerunner 2800 Error code: E000002 0000

Oh man...you're a lifesaver spinal...thanks I had the same error and this solved the problem. Thanks.

SOURCE: CAnnon Imagerunner 2800 Error code: E000002 0000

Hi Ofcgdss. This would normally require a tech, but I can help you reset the code. However, the code indicates a sub system within the copier that is critical and if the the problem still exists the copier will almost immediately display the the code and if that indeed occurs you WILL need service. Here we go.I am going to tell you a procedure that only service techs use, there is no harm in giving a one time shot as the copier will reset, attempt to recover and if the problem remains the code will return and prevent harm. Press the the " additional functions" button, then the numbers 2 and 8 simaltaneously,and then the additional functions button. This should be done in a smooth but timely 3 step sequence. This will bring up a new screen that will have several "blocks" and one of those will say "COPIER". Press the copier block. Now you will have a screen that has several " tabs" at the top and other crap in the main screen. At the top tabs you will see a block that says "function" Press function and you will get a new menu below. One of the blocks will say "CLEAR". Press clear and a new screen will appear. At this new screen you will see a block that says "ERR". Press it and then in the bottom right corner you will see a block that says "OK". Press the ok button and the copier will know that it needs to reset the code and attempt to recover from this "critical" error code.Unplug the machine, wait 10 seconds or so, and then plug it in again. The copier will assume everthing is ok and attempt to resume normal operation. Again, if the problem remains the copier will determine this rather quickly (< than 5 mins) and will return to the error condition. But without being even more long winded than I already have been, you have a decent shot at getting back to normal. I KNOW this will reset the code, I just hope it was a temporary glitch. Good luck and let me know if I can help further. ............sincerely.......SPINAL

SOURCE: error code E000002-0000

Get in the service mode *28* and there under function, clear, err.

If not replace the fixing film unit