AMANA---MODEL # ARB 1917CC-22.8 CF..\r\nBOTTOM

your "damper vent door" located between the refrigerator and freezer compartments is frozen open or the cold adjustment contron in the refrige is bad and not powering the door as you change the temp set for the refrige and leaving it open,if the door is frozen from ice/frost just de-ice it with a hair dryer and then set the temp adjust and see if it opens and closes with any adjustment

If the ice is the only item that appears to be melting or defrosting. I would believe the most possible issue. The icemaker is leaking intermittantly into the bin and freezing the cubes inplace.
Ric

Good day,
If the fill pipe that fills the ice maker is in it's proper position, then it is a defective water fill valve located in the bottom rear of the machine.
After harvesting the cubes the ice maker mechanism continues to rotate and turns the water valve on for 7 seconds. If it does not shut off smartly then it can cause the well to overfill, and flow water into the bucket.
Do not let this go. A small leak could turn into a major overflow, even overnight causing serious problems to the machine and as I have seen the entire house.

If ice cubes are melting you will need help. That is not normal. It's common for any thermostat to seem to stick until its time to come on. Now if there is a big difference the controls need to be changed. You should maintain 0 f. degrees in freezer and 37 to 42 in the fresh food section. Anything above that is because of other reasons for example the door is opened a lot during day or warm items are placed inside to cool. When this happens it will stay on until the heat is removed. Now if you need help on this let me know, Thanks, Sea Breeze

defrost timer saying off to long

as long as the temp in the frz is normal. the i/m could have a bad thermostat that, could be causing it cycling too soon or the tray is leaking water. either way i/m needs to be replaced, sorry

I don't have this particular model, but had a similar problem. Check the flap to the ice chute. If it's not sealing properly it would allow warm air into the freezer and melt the ice.

I had to call for service.

sounds like your just might not be using enough ice and they are defrosting and clumping together.figure your pulling ice from front of bucket the the backs hardly get used espescially in winter your not using as much ice. or ice maker is slightly over flilling water and dripping over rear of unit

That means that the evaporator fan system that releases the the ice cubes is not working as it should.

The evaporator fan and heating system must be checked, and fan, or solenoid, or element must be replaced.

Use the number listed on the owner manual if you want to call a technician.

Enter model number on this website to find schematics and replacement parts.

J, sounds like your dispensor flapper is not closing properly and you are drawing warm air up into the ice bucket. This model had an issue where the flapper pin holder was part of the housing and would break off. They have a kit now that fixes that problem. The only other thing it could be would be low freezer temps or it's staying in defrost too long. With out being there, I would start with the dispensor flapper. Check it out and post back.. Catriver.