It was working fine, then all of a sudden the touch pad stop responding, the child safety unlock doesn't work either, but there is power going to it, it request time and it lights up when the door is open
The membrane keypad has failed.
The keypad itself is not available as a separate part, so the control panel frame with keypad would have to be replaced.
This is actually a pretty simple DIY job.
You can part number
WB56X10826
from the Pros
here for
$114.62
plus shipping (that compares to
$166.50
from GE!).
You can also find helpful exploded view diagrams at that link.
At
our Web site, we have a video available showing how to remove a typical
over the range control panel assembly in under 5 minutes.
Then disconnect your keypad strip as shown in the photo
below, then remove the screws that hold your circuit board in the old
frame.
Then carefully (since the display is made of glass) move your
circuit board to the new frame, and reassembly is the reverse of
disassembly.
We're
happy to help you with free advice and we'd appreciate your thoughtful
rating of our answer.
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