A drain tube in the water dispensing module constantly has some water flow. What is the purpose of this drain and how can I eliminate the water loss.

It's not unusual for a refrigerator to drip a little water on the floor after you replace the water filter-air trapped in the water dispenser system can make the water dispenser drip enough to overflow the drip tray below the dispenser. You can fix it by streaming a gallon or two of water through the dispenser to eliminate the trapped air.
If water drips on the floor from the back of the refrigerator, a leaking water inlet valve or cracked water system tubing could be the cause. A clogged or cracked defrost drain tube could also cause the leak. Defrost condensate water collects in the drain pan at the bottom of the refrigerator so a cracked or overflowing drain pan can also cause water to drip on the floor behind the refrigerator. Check the drain pan for cracks and clean out any foreign objects that may be inside the drain pan.
Excessive frost caused by a leaking door seal can also cause the defrost drain pan to overflow. Check the door gaskets and replace them if damaged.

check your flowmeter for clogging.

pull out the dispenser,check inside where the dispenser goes into,i found in two washers the white circle piece that's inside the cap to detergent,when water would go in the cap would block the fill tube,if you checked the dispenser and water flows through you have something blocking the fill tube,hopefully the washer and dryer are not stacked,you might have to take the top lid off to get at the fill tube or fill hose to clear it.good luck with your washer

In some instances when the cool water and/or ice maker is not used for some time, mold can accumulate in the tubing between the water intake and the ice maker. Once this happens, it is very difficult to eliminate. One method is to disconnect the tubing from both ends and block one end off. Then fill the tubing with bleach or half bleach and half water and let stand for just a few minutes. Then drain the bleach from the tubing and flush the tubing thoroughly. Be sure to run adequate water through the system to completely eliminate the residual odor/taste of the bleach before reconnecting.

Your water line could be frozen in the door. You can disconnect the line under the unit before it goes into the door at the bottom hinge. Push the dispenser button and see if it comes out there. If it does leave the door open till it thaws. Covering the opening with a blanket will prevent the loss of cold in the freezer. . GE makes a heater that will prevent this from happening again. The part number for this heater is WR49X10173.

disconnect the line to the water dispenser at the water inlet valve on the back where the water supply comes in and try the dispenser. if you hear the valve work but water doesn't come out, the valve is bad. If you don't hear the valve, the dispenser switch is bad

It might be that you have a restriction at the water supply line serving the fridge. Check it for good flow (have bucket and towels handy!) If supply line is good, then move onto the fridge to check the water inlet valve(s). as newer models have 2 or 3 inlet valves, a main water valve for the entire unit, and possibly one each for the ice maker and water dispenser past the main inlet valve (solinoid).

You can check these by simply shutting off the main supply to the fridge from the house water line 1st, and then removing each water line from the supply side of the fridge and seeing if you have water flow from the house to the valve side. If you do, then reconnect the lines to the fridge valves and see if you can get water flowing to the other side of the solinoid/valve when you have someone try to get a glass of water from the water dispenser, etc.

It is possible that there is an obstruction in the lines, by not very likely. Normally it is a failed water valve(s) (solinoid) that causes low flow or complete loss of flow, especially if you've changed the fridge water filter or replaced it with the "cap" which eliminates filtering of the water.

It is that you'll likely have to replace at least one, maybe more, of the fridge inlet water valves. If you have the time, try to zero in on the failed one by bypassing each, one at a time, until you get water flow. That way, you'll only have to purchase just the replacement valve needed to get things working again.

I had a similar problem on a frigidaire side by side. I think the water line may be freezing. My solution was to remove the filter inside the refridgerator and drain it and reinstall. This causes the water to flow into the filter and eliminates any ice in the tubing. I have not had the problem in a while. While not a true fix, it may help narrow it down.
Later on, I eventually replaced the microswitch on the door dispenser for an intermittent dispenser problem.

Hope this helps.

Hi you may have something in the fill tube.. it is the tube from the dispenser to the tub blocking the flow of water...if your machine is a front loader.... if you want a step by step fix just let me know and we can chat...krazytech

Sounds like your stand-pipe has fell over,located behind machine that the drain hose goes into.This pipe must be vertical,and secure.The top of the washers drain hose loop that goes into the stand-pipe, should be as high as your soap dispenser.If this is not the problem then your water pump must be pumping the water out all the time.Can you hear the pump? If so, some faults can force the washing machine into a constant cycle of filling with cold water and pumping the water away if it thinks the washing machine is overheating (possible faulty thermistor).Hopefully its only your stand-pipe causing the loss of water.Lets know how you get on.Good luck.

Yes, remove the dispenser tray by pressing on the button on the softner and pulling out tray completely. Now lift the flap over the softner compartment and clean thourougly with hot water, making sure all tubes and holes are free from residue softner/detergents. Replace flap by making sure the bigger tube fits OVER the smaller tube and click into place. Replace tray. Water is present due to the "syphon effect" of the dispenser not working, caused by residue detergents blocking the tubes/holes. Oshie