Ice maker door

The units I have seen which have a flap, if water gets in from some drippage, it can freeze and make things get stuck. You might try some hot water on a small towel against the outside of the flap to see if that would melt any ice accumulation, or if you put a small pan under the flap hole on the outside to catch runoff and dribble a bit of hot water from the inside hole down spout to melt any ice that might free it up if that is causing it to stick.

You also might be able to fish out the ice from the inside and give flap a push to open it, or use a plastic spoon or spatula to push it through. While you might be tempted to melt the ice with a hair dryer, don't do that. It could be very dangerous if water suddenly spewed out and got into the heating element or motor and cause a fire or electric shock. Stick to not water and plastic to try and push it from the inside outward. Usually the mechanism to grind the ice is up above inside the freezer, not in the hole in the door.

If the door got stuck because its hinges came loose broke you might have to call a service center to come and replace it if you are unable to yourself.

Be careful and don't try anything if you are unsure of yourself.

have you replace your water filter to see its not clogged or is time to change water may not be passing thru .

commonly what you will find on that model is the main control board on the back of the unit is the source of your issue, it begins like a computer virus where the unit will render the water in the door feature useless, next goes the ice delivery sys, then the unit does not defrost properly causing cooling issues. But before running out and getting a new control board go by this check list first: 1) make sure your ice bucket is properly seeded, 2) make sure the ice in the bottom of the bucket is not melted together if so empty good ice in seperate container and put back in freezer quickly to avoid melting then run hot water in ice bucket to melt remaining bad ice afterwards completely dry ice bucket and put good ice back in and see if it works properly, 3) make sure the auger mtr is not seized due to door being left open and humidity freezing in mtr gear.

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hinge (flap) on ice door dispenser loose, allowing outside air to enter freezer causing frost

only use ice from the ice maker, some frost is normal, but , lower temp in freezer

Sounds like your freezer is pulling outside air into the freezer from the dispenser door or around the door seals. This could be a defrost problem beginning as this is moisture remaining inside the freezer compartment and not being taken out during defrost. So it may be a good idea to look into the back of the freezer and see if there is frost forming also on the rear wall. If yes you will need to manually defrost by unplugging the refrigerator and removing the rear panel in the back of freezer to expose the evaporator coil. If frozen over I want you to defrost with a hair dryer until we can have a look at the defrost heater below these coils. The heater in your model PSS26MRSS has glass around the heating elements and will be easy to see if the element is burned out. If burned out the defrost heater part number WR51X10055 and the defrost thermostat part number WR50X10068 should be replaced. Let me know if you are ready to begin or if this is helpful. If by chance these 2 parts look OK then we will need to look over the main control board for burn marks or signs of heat damage. I'll be here if you need me Thanks, Sea Breeze

You need to defrost the freezer. By the door being ajar, there was excessive ice build up on the coil that was not removed during a system defrost resulting in a blocked coil. This caused the temperature to rise in the freezer above twelve degrees that is why the ice maker stopped.

check at the back of refrigerator were water line comes in see if there have eany hole or check your freezer may be it (ajar)

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} Check close to the end I have suggestions on how to stop or eliminate delivery tube freeze ups.

Does it make Ice OK?
If so the ice-water valve may be at fault if neither work.
Eliminate water filter or frozen line to reservoir.
Make sure you have water to water valve
Shut off water, remove line, open water line. Catch water in container and examine. Clean on particles let it flush out some more open and close til clean. Verify pressure and flow.
Still no water?
Check voltage with a volt meter at the fill valve behind the refrigerator.
Attach volt meter to the coil wire plug just insert probes into them. Then push the button on the door like your getting water. No volts? If has Ice maker pull off the other set of wires on water valve and recheck with door switch. Still no power? Problem in the ice - water door relay or control board.
If these check OK water valve is not opening when power applied replace water valve. Power shows good replace water valve.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} You need an Ice maker book to tell you what it could be and what to look for.. Too many items to mention here.
I recommend if your problem is actually the ice maker itself get a new or rebuilt one. Too many things to detail to make sure it all works out in the end. However you might replace it and still have a problem. So here is a list of items to check external of the ice maker to eliminate what might be something else.

First lets see if we can eliminate some things:
Itemized as Temperature, Water, Water delivery… It is assumed the refrigerator has been running and not making ice and has remained on (NOT UNPLUGGED AND OFF) freezing as normal before starting any of these tests and observations. Other wise you will have to start over with the problem at hand before proceeding.

External of the ice maker:
1st Does the Freezer temp get down to 12'F? . The temp of the freezer has to be this cold or colder for the ice maker to work. Just because meat stays frozen (28’F and colder) doesn't mean it will freeze ice (12’F and colder) and dump it out. You have to know and record your findings to be objective and not subjective.

If not your problem may not be the ice maker at all. Eliminate it as a source of heat in the freezer. It’s plugged into the wall of the freezer and has a heater that warms the ice up to turn it loose for “harvest”. Unplug or remove it. Recheck the temp after ½ to 1 hour with the doors closed during this time. If its still not to temp your ice maker may be ok.
A lot of things can cause the temp of the freezer to stay high. But if this is the situation you need to look for a different problem before condemning and buying an Ice maker replacement

2nd Does it get water into the ice maker? If the water isn't getting to it you need to check the water delivery system, water supply, and water valve in the back.
The water delivery is easiest to check by shutting off the water removing the supply line and catching the water in a container with the valve open 1 to 2 rounds to flush out any particles and verify good flow and pressure, and makes sure when you turn it on you have clean water..
After you have eliminated this;
Next if your not getting water to the delivery tube and into the ice maker
1 of 2 things is stopping the water. Either its: 1 mechanical or 2 electrical in nature.
Mechanical
The easiest to look at is the obvious first. The water is not falling off the delivery tube? Look inside the freezer. Make sure the opening of the water delivery tube in back or side of the freezer is open and does not have ice or frost on it. Ice, here, can freeze and close off the delivery system. A common problem is lime or scale buildup, causing this ice to form. If the tube has this problem, defrost it with a hair dryer. Clean the tube with lime away or CLR. Re try it.

Normal 0 false false false MicrosoftInternetExplorer4 /* Style Definitions */ table.MsoNormalTable {mso-style-name:"Table Normal"; mso-tstyle-rowband-size:0; mso-tstyle-colband-size:0; mso-style-noshow:yes; mso-style-parent:""; mso-padding-alt:0in 5.4pt 0in 5.4pt; mso-para-margin:0in; mso-para-margin-bottom:.0001pt; mso-pagination:widow-orphan; font-size:10.0pt; font-family:"Times New Roman"; mso-ansi-language:#0400; mso-fareast-language:#0400; mso-bidi-language:#0400;} You need an Ice maker book to tell you what it could be and what to look for.. Too many items to mention here.
I recommend if your problem is actually the ice maker itself get a new or rebuilt one. Too many things to detail to make sure it all works out in the end. However you might replace it and still have a problem. So here is a list of items to check external of the ice maker to eliminate what might be something else.

First lets see if we can eliminate some things:
Itemized as Temperature, Water, Water delivery… It is assumed the refrigerator has been running and not making ice and has remained on (NOT UNPLUGGED AND OFF) freezing as normal before starting any of these tests and observations. Other wise you will have to start over with the problem at hand before proceeding.

External of the ice maker:
1st Does the Freezer temp get down to 12'F? . The temp of the freezer has to be this cold or colder for the ice maker to work. Just because meat stays frozen (28’F and colder) doesn't mean it will freeze ice (12’F and colder) and dump it out. You have to know and record your findings to be objective and not subjective.

If not your problem may not be the ice maker at all. Eliminate it as a source of heat in the freezer. It’s plugged into the wall of the freezer and has a heater that warms the ice up to turn it loose for “harvest”. Unplug or remove it. Recheck the temp after ½ to 1 hour with the doors closed during this time. If its still not to temp your ice maker may be ok.
A lot of things can cause the temp of the freezer to stay high. But if this is the situation you need to look for a different problem before condemning and buying an Ice maker replacement

2nd Does it get water into the ice maker? If the water isn't getting to it you need to check the water delivery system, water supply, and water valve in the back.
The water delivery is easiest to check by shutting off the water removing the supply line and catching the water in a container with the valve open 1 to 2 rounds to flush out any particles and verify good flow and pressure, and makes sure when you turn it on you have clean water..
After you have eliminated this;
Next if your not getting water to the delivery tube and into the ice maker
1 of 2 things is stopping the water. Either its: 1 mechanical or 2 electrical in nature.
Mechanical
The easiest to look at is the obvious first. The water is not falling off the delivery tube? Look inside the freezer. Make sure the opening of the water delivery tube in back or side of the freezer is open and does not have ice or frost on it. Ice, here, can freeze and close off the delivery system. A common problem is lime or scale buildup, causing this ice to form. If the tube has this problem, defrost it with a hair dryer. Clean the tube with lime away or CLR. Re try it.