Neptune FAV6800AW Top Load Washer: My Neptune washer is showing error code dc..Once i...

If it a FAV6800A or FAV9800A I can..........What is the error code.......DC, UC OD, OP? Is the machine banging around in spin cycle of the wash cycle. Be as detailed as you can with the problem description.

How handy are you or do you? Do you know someone that has basic mech. skill sets and can help you?

This is a Clutch issue could be a easy fix if the Tub Seal is not the root cause.

If you get no help at this forum Google This ""Neptune TL Washer FAV6800AWW""

5th post down you will find the SM and support for the "DC and UC" unbalance error codes. Good luck..............DH1200s

Google this Neptune TL Washer FAV6800AWW

You will find FAV6800A help for solving the OD error code.

I no longer post on this site no way to post a Sticky.

If you want to DIY the repair Google this phrase ""Sticky: Neptune TL Washer FAV6800AWW""" Read the post Part 1; DC or UC unbalance error codes in Spin Cycle what is causing this issue? Part 2 for the fix action.

Post your issue in the repair forum not in the Sticky. Please include your Model Number i.e. FAV6800A or FAV9800A and I will help you.

""when it reaches the spin cycle, it spins, reverses direction spins""

So I understand do you have the washer top raised to view this action? The wash basket rotates one rotation or are you talking about the tumblers?

If you raise the washer lid and rotate the wash basket CCW the Spin direction will it rotate CCW with very little effort?

Any dC or UC error code on fail to Spin?

If you do Spin Only Cycle do you have the same results.

I would enter Service Mode and do the Quick Spin test on page 14 of the Service Manual and see what the results are.

You can get the SM from this forum once you join.
16022808 Maytag Top Load Neptune Washer Service Manual

See if my Clutch Fix post will get you started if your machine model type is a FAV6800A or FAV9800A.
Service Manual for reference. Sears Parts Direct for reference.

Your TDS is working or the machine would shake itself apart.

If you decide to DIY I will help you thru the process. If you decide to have it repaired show the Clutch Fix post to the repair tech it will help him help you back into service......Rich

From what you are describing I feel your FAV6800A or FAV9800A has a Clutch malfunction see this post to get started on a DIY repair Clutch Fix.

The classic failure is the machine tries to spin up the wash basket starts banging from side to side then errors out with an unbalance error of dC or uC. Is that your failure scenario?
See if the post I link you to will help. Post back if you have any questions……..Rich
Some other handy links; The Service Manual for reference. Sears Parts Direct for reference.

more than likely it just needs a little leveling...lift front of washer . there are 2 leveling feet on each front corner under the washer.. they turn like a screw ..just adjust these feet till its level and you should be ok....shake the washer by hand . if it doesnt move it shoud be level,,,,an unlevel washer makes terrible noises ...as you know..thanks and have a great day

If your machine is FAV6800AW or FAV9800AW the dc/UC errors are caused by a clutch malfunction. Your machine is shutting down with those errors so your Tub Displacement Sensor is working as designed.

Fix the Clutch malfunction and you can wash a single sock or a load of blue jeans and you will not take the dc or UC unbalance errors. See this post for the fix.

Post back if you have questions or need help.

Rich

If your machine is a FAV6800AW or FAV9800AW see this post for a DIY repair/replacement of the clutch in your machine. If this is not your machine model type disregard my post.