Hi,
Here is a tip that will help you to troubleshoot our iron and figure out what is wrong with it.
Electric Iron not Heating Up or not Working Right
http://www.fixya.com/support/r5300202-electric_iron_not_heating_up_or_not
heatman101
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Usually answered in minutes!
The electrical wires run through the iron and then to the steam component. There is probably a broken electrical wire in the iron itself. You can either have the iron opened and repaired or replace the iron and cord (Part #: CS-00098580).
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