Quinny BUZZ 3 Jogger Logo

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Posted on Dec 06, 2017
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I have got an icandy push chair from john lewis, a year ago and, when i got down a cirbe it will collaps. i was just wondering how much it will be to repair? and where abouts your company is ? write back as soon as possible many thanks georgia. it has not got the model of the pram on here but it is a icandy push chair.

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Dorel UK

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  • Quinny Master 1,637 Answers
  • Posted on Dec 18, 2018
Dorel UK
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Joined: Jan 20, 2011
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Hi

We'd recommend you contact iCandy as they're the manufacturer of the pushchair, or contact John Lewis as you purchased from them.

1 Related Answer

Anonymous

  • 3 Answers
  • Posted on Jan 30, 2010

SOURCE: How do i arrange a service for a quinny buzz

You can contact Dorel and they will give you the contact details of their service centre. It is at the moment £50 to have your buggy serviced, and I believe that includes the return delivery costs. Of course any extra parts that are needed may be extra.

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Quinny buzz

Ours did exactly the same thing - collapsed with our son in it. This happened several times and we were constantly having to pull the chassis up on one side until it clicked again. Emailed Quinny - no response. Took it back to John Lewis and they sent it away and gave us a loan chassis. Quinny couldn't fix it so sent a shabby second hand replacement (outrageous!). We and John Lewis went mad and they finally supplied a new chassis. good luck!
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