I bought a house with aqua glass whirlpool tub (14 yrs old). Motor won't come on and I can't find reset button or serial number. Where are these items?

no power
motor seized up
thermal overload button needs pressing in

it is a air switch, it has a tube running from the button to a box mounted on the pump motor,it could the hose has came off

First check the breaker box for the house and see if it has power.

Air Switch Repair
It sounds like you have a bad air switch located in your motor.
The air switch is what the air hose connects to on the back of the motor or on the box on top of the motor. The other end of the air hose is connected to the air button on the lip of the tub.
This is a latching air switch and when you push the air button it latches to send power to the motor. When the air button is pushed again it opens the latch in the air switch and stops power going to the motor shutting it off.
888-521-6183
US Parts Center

the pictures are not showing up. Sounds like maybe you have an ITT Marlow pump that has a circuit board on the back of it.
What model number pump do you have? I believe what you tell us here is model number R150VS11-C
If this is the case then what you have is a control with a knob on the top of it that controls the 6 speeds.

The control & "VS" series pump you have is no longer being made. (It hasn't been made for well over 5 years)

Your new system includes the following items:

• New 1.5 hp Pump

• AirStreme Control box and topside control panel

You will change everything from the old system to what comes with the new system.

The new topside panel replaces the one on the top of the bathtub and the pump will hook up to the same plumbing as the old one.

No cutting PVC pipe to get this installed.

http://uspartscenter.com/airstreme_system.aspx

Rod Kidman

US Parts Center

We locate the "seemingly" impossible...

Ph: 888-521-6183

Fax: 801-417-8027

What model of pump? Pumps are changed and identified by the model and brand name of the pump, NOT the model number of the bath tub.

Rod

US Parts Center

888-521-6183

Get the manual and study how it works. Then with this new knowledge you will have a good idea of just what to look for.
Is power reaching the unit? ON/off switch good? Circuit breaker? Is water reaching the unit/valve shut off?

It has to be something simple.

We service a ton of Aquaglass products. Need to know what kind of control we are talking about. Is this an electronic button you are pushing or an air button you push down?

US Part Center

Hello. There are two reset buttons in the mechanical space or your tub. You should be able to access that area from the front by removing a few screws. it is not uncommon to have to push those reset buttons after a power outage. If you do need a repair I recommend that you call a store that sells hot tubs as they will have a technician on staff or be able to guide you to one. Regards, Joe
PS kindly rate my answer as helpful.

When a motor hums, it usually is the result of what is called "locked rotor." This can occur when the motor's brushes remain on one pair of the commutator contacts. The magnetic field does not shift to the next set of windings and the rotor is locked in place by the unchanging magnetic field.

If you have access to the motor, turn on the power briefly and place your hand gently on the side of the motor. Probably you will feel the vibration of the hum you are hearing, together with some heat. In locked-rotor condition, the motor draws high amperage and heats up quickly. Turn off the power.

If this is the condition, the motor is shot and needs to be replaced. You should copy down the information from the name plate (model and serial number, manufacturer, horsepower, amperage, etc.) and contact the manufacturer or a local appliance parts store about a replacement.

As you said that you recently bought the house, you may have a home-owners warranty which may cover the appliance.