After inputing time for either time cook or minute button, the microwave will begin working for several seconds and then shuts down and asks to reset the clock. This is a random event but mostly occurs in the mornings. After resetting the clock several times, the microwave will finally succeed in working thru the entire time cycle.

This is from Page 16 in the users manual...

For simple, one-stage cooking, you only need to set the cooking time. The power level is automatically set to High.

If you want to set the power level to any other level, use the Power Level button.
1. Use the number buttons to set a cooking time. You can enter a time from one second to 99 minutes and 99 seconds. To select a time greater than one minute, enter the seconds too. (For example, to set a cooking time of 20 minutes, enter 2, 0, 0, 0.)

2. If you want to set the power level to a level other than High, press the Power Level button, and then use the number buttons to enter the power level.

3. Press the ENTER/START button to begin cooking. If you want to change the power level, press the STOP/ CLEAR button before you press the ENTER/START button, and then enter all the instructions again.

Check that a "favourite" setting has not been selected. The unit may think that is the time that you want to cook. Im not sure about your model but see if there is any clear or cancel buttons to clear any pre programmed selections. If not, unplug the machine for 15 minutes to reset the controller and try it again.

Hello

Look to see if the microwave power cord is securely plugged into a live power outlet. The power cord cannot be loose for proper function. Move other appliances to a separate outlet if possible.

Replace or reset the circuit breaker or fuse if blown or tripped.

Unplug the microwave and wait several seconds before plugging it back in to reset.

Make sure there are no current functions in use. Press "Clear/Off" to cancel any other settings or programs already in progress.


Select a new cooking program and then select "Cook Time." Make a time selection and press the "Start/Pause" pad to begin cooking.

Hello

Check the power supply. Make sure the microwave is firmly plugged into a working electrical outlet and that your wall outlet is active if your home uses outlets controlled by a wall switch. Check your home's fuses or circuit breakers to ensure they have not been tripped. Without power the microwave will not respond to any input.


Make sure the parental lock is inactive. Some ovens, like the one shown in the image above, feature a keypad lock to prevent children playing with the controls. Most keypad locks can be cancelled by holding down a button or combination of buttons for a few seconds.


Make sure the door is firmly closed. Some microwave ovens will not allow any control panel input if the door is open.


Remove the microwave from the power, wait 10 seconds, then plug it back in. This will reset the microwave oven if there is a temporary problem with the software.


Press the "Stop/Cancel" button several times to cancel the current operation and return the microwave to standby mode. Re-enter your cooking instructions using the keypad as usual.

HELLO.

The problem with your microwave's touch pad needs some simple troubleshooting steps to rectify the problem.

1 Check the power supply. Make sure the microwave is firmly plugged into a working electrical outlet and that your wall outlet is active if your home uses outlets controlled by a wall switch. Check your home's fuses or circuit breakers to ensure they have not been tripped. Without power the microwave will not respond to any input.

2 Make sure the parental lock is inactive. Some ovens, like the one shown in the image above, feature a keypad lock to prevent children playing with the controls. Most keypad locks can be cancelled by holding down a button or combination of buttons for a few seconds.

3 Make sure the door is firmly closed. Some microwave ovens will not allow any control panel input if the door is open.

4 Remove the microwave from the power, wait 10 seconds, then plug it back in. This will reset the microwave oven if there is a temporary problem with the software.

5 Press the "Stop/Cancel" button several times to cancel the current operation and return the microwave to standby mode. Re-enter your cooking instructions using the keypad as usual.

Reach me for further assist.

Thanks.

Press clear/reset button and hold 5 seconds. If this doesn't work unplug unit or shut off breaker for 10 seconds.

The owner's manual is here. On page 10 we find:

COOKING IN ONE STAGE
1. Press the POWER button; the Microwave and High
Cook indicators will light and “PL 10” will light in the
display.
2. Press the POWER button different times to set the
desired power; the display will show the percentage
you chose. If selecting power level 70%-10%, the
Low Cook indicator will light instead of the High
Cook indicator.
3. Press number keys to set the desired cooking time.
OPERATION(CONTINUED)
4. Press the START/+30SEC. button to start cooking;
the Microwave and one of the Cook indicators will
blink and the display will countdown the remaining
cooking time in minutes and seconds. It will beep
five times when cooking is completed.

We're happy to help you with free advice and we'd appreciate your thoughtful rating of our answer.

Hi! I just purchased the same microwave, and came online to find the solution. I was then able to find the correct answer to this problem. On this model, Emerson does not put a "time cook" button for odd cook times such as 15 seconds. Instead, they have you push the "Power Button" prior to setting the cook time.

If you want to cook on full power, press the power button once, and then enter your cooking time and press start. If you want to cook on 50% power or 30% power or something like that, push the "Power Button" several times until the appropriate power level is displayed, then enter the cook time and press start.

The reason that it starts up right away when *********** pushes the 1 button is because Emerson has the quick cooking feature for 1 minute through 6 minutes. You only have to push the number once to get the 1 minute cook time or anywhere through 6 minutes respectively.

Hope this helps!

The first thing to try is a "hard reset". Unplug it from the power line for a minute, plug it back in, set the clock, then try again.

Also, are any other of your electrical items (light bulbs, DVDs, etc.) failing lately? This could indicate improper power line voltage.

Let us know if the hard reset doesn't fix it.

We had this problem. It was installed improperly - to recirculate instead of to vent.