My Kenmore Elite bottom freezer refrigerator is collecting water under the freezer drawer on the bottom interior of the case. The water freezes into a sheet of ice, the begins melting at one corner onto the floor. Where is this coming from and what can I do?
We just had a similar problem with our Maytag side-by-side in the bottom of the freezer. Just as you described...sort of a glacier on the floor of the freezer that slowly melts toward the door. After several attempts to remove the ice, only to have it form again, my husband spoke with a helpful sales person in an appliance center. He said there's a drainage plug/line on the back that's supposed to funnel condensation to the evaporation tray underneath. It gets clogged and frozen. Sure enough...my husband pulled out the freezer, opened the visible line and it was all frozen and full of gunk. He had to use a hair dryer to thaw it out, then flushed it. It was amazing how much stuff came out of there. We've had no more problem since.
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Thank you for your response, is the drain pan in the back of the unit or under the freezer drawer?
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