Question about Sharp XE-A402 Electronic Cash Register

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My sharp cash register ER-A550S stop working

My digital touch pad sharp cash register ER-A550S just not working at all All it shows is this sign -------- please help. when i push any key, does not type or show anything. just bip noise but nothing showing, just show this ----------- I switched of the plug so many times, turned back on straight away just show --------- and thats all it appears on the screen

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  • 2 more comments 
  • Anonymous Mar 13, 2014

    The sam4s register is on but the amount light screen isnt showing what do i need to do?

  • Anonymous Mar 13, 2014

    the amount screen isnt working not showing anything what do i do?

  • Anonymous Mar 22, 2014

    I have just got a second hand ER-290 cash register and can not open the till. Please help

  • Neki Rana
    Neki Rana Apr 18, 2018

    hello i got Sharp ER 2396 cash register and it stop working any button i press it it gives me E error on left corner sound can you help me please

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The letter H appears in the screen. The register will not respond. Any idea to what the Letter H means?

Posted on Aug 24, 2010

  • Abdelbasset
    Abdelbasset Mar 03, 2015

    I need your help I have an ER-A 160 a friend of mine touched some buttons then I was unable to open the drawer by pressing TL/NS asusual what can I do please help

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This is common. You have a printer jam. Look for paper stuck in the mechanism - especially under the front plate. ---------------------------------------------------------------------------------------
All of these manuals can be downloaded at: http://the-checkout-tech.com/

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Posted on Jun 06, 2010

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Does it beep on and off repeatedly until you power-off? I believe it's a Motor Lock. The register receives timing pulses back from the printer whenever the motor is running; if those timing pulses don't come back fast enough, it stops trying to run the motor to prevent burning things up.

It might need a new motor, but it could be something cheap and simple. occasionally a ribbon gets jammed inside the cartridge & stalls the printer. Remove the ribbon cartridge and try turning the knob on it by hand. It should be stiff, but not jammed completely.

More likely, the rod that the printhead carrier slides back and forth on is cruddy with old oil & dust. Remove the ribbon. Raise the black paper-feed section. (Release it by pulling on the two levers on top.) Two screws hold the metal plate that covers the printhead. Remove them and rotate it up to release the hooks that hold the front down. Use a rag with just a few drops of very light oil (My favorite is Marvel Mystery Oil.) to wipe the rod clean.

Plug the power back in and hold a paper feed button down to see if it runs smoothly. Unplug again. If it seems OK, put it back together, including ribbon & paper, apply power, and touch the CL key before anything else. That should release it from the Motor Lock condition. It will finish printing whatever it was doing before.

If cleaning the rail doesn't fix it, look at the 1.5-inch diameter, black disk low on the printer's right rear. The slots on the disk are read optically to produce those timing pulse. If it's clogged with dust, the register may think the printer is stalled. Fix that by brushing it gently. The disk runs through a slot in the optical reader; I use a pipe cleaner to clean the slot.

Posted on Apr 21, 2010

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My Sharp Er-2386S has frozen with the "Not Assigned" on the display screen.
I have tryed to Clear the machine
I have tryed to unplug to reboot

Posted on Oct 21, 2012

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Software for Sharp XE-A201 Cash Register


You need the PC Link software for your model.
*****************************************************
All of these manuals can be downloaded at:
http://the-checkout-tech.com/

sharp ER-1017 Service
sharp ER-1072 Service
sharp ER-1073 Service
sharp ER-1074 Service
sharp ER-1075 Service
sharp ER-1076 User Service
sharp ER-1077 Service Programming
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sharp ER-1077
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sharp ER-1871 Service
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sharp ER-1873 User Service
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sharp ER-A160 User Service Programming
sharp ER-A170 User(R) Service Programming
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