Posted on Mar 17, 2008

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Ge microwave Instead of hitting timer, I hit cook time for 13 minutes and the power went off on my microwave. NOTHING lights up on hte keypad? help

MaryGur Mar 17, 2008

I have the same problem...no buttons work!

1 Answer

William Miller

GE Master 9,179 Answers
Posted on Mar 18, 2008

William Miller

GE Master

Joined: Sep 15, 2006

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To mrotu47182 and MaryGur - you may very well have different problems!

TO mrotu47182:

Chances are the magnetron overheated, blowing the "magnetron thermal cutout".

If you or someone you know decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

We're happy to help and we appreciate your thoughtful rating of our answer.

* * * * * * * * * * * * * *

To MaryGur:

Your problem may be a bad keypad, but the first thing to try is a "hard reset". Unplug it from the power line for a few minutes, plug it back in, set the clock, then try again.

If that doesn't fix it, you may have a bad keypad, assuming that your unit's display is on, but it won't respond to any key presses.

Is this your symptom?

If you or someone you know decide to work on it, we have *critical* safety, disassembly, and troubleshooting info at our site, and our link is at our listing here on FixYa: http://tinyurl.com/yzjozk

You can usually find helpful exploded view diagrams and order parts by entering your full model number here: http://tinyurl.com/gv383

There should also be a "mini-manual" hidden inside the unit behind the control panel, which is very helpful when troubleshooting.

If you'd rather have us fix it for you, we do that for $39.95 plus parts and you can visit us via our link here on Fixya http://tinyurl.com/yzjozk

We're happy to help and we appreciate your thoughtful rating of our answer.

William Miller Jul 20, 2013

DEAD LINK:http://tinyurl.com/yzjozk NEW LINK:http://www.fixya.com/users/microwavesvc
William Miller Jan 05, 2019

New link:http://www.microwavecontrol.com

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$87 from Sears:
http://www.searspartsdirect.com/partsdirect/part-model/GE-Parts/Microwave-Parts/Model-JE1860WH04/0432/0123245/G0590488/00005?blt=06&prst=&shdMod=

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If my solution proves useful please accept it.

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Ge microwave Instead of hitting timer, I hit cook time for 13 minutes and the power went off on my microwave. NOTHING lights up on hte keypad? help

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William Miller

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Ge microwave Instead of hitting timer, I hit cook time for 13 minutes and the power went off on my microwave. NOTHING lights up on hte keypad? help

1 Answer

William Miller

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