Zojirushi NH-VBC18 10-Cup Rice Cooker Logo
Posted on Mar 10, 2008
Answered by a Fixya Expert

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Spoiled rice after 20+ hours

I am used to my rice cooker keeping my rice fresh for over 3 days. As of a week ago, the rice would always spoil after 20+ hours.

Does anyone know why this happened? I know it's not my rice because two of my other family member have the same rice cooker model and their rice starts to spoil too. It's rather weird...only 2 years of good use?

  • 9 more comments 
  • Anonymous Jun 29, 2008

    6 month old NH-VBC10 rice cooker makes rice spoiled after 8 hours

  • Anonymous Jan 25, 2009

    Ours is 2.5 years old and used to keep it fresh for over a week. All of a sudden, our rice doesn't stay edible after a day.

  • Anonymous Jun 10, 2013

    I have a Tiger Brand rice cooker and it used to keep my rice fresh for three days. I have had it for four years and within the last week, my rice starts to turn slimy and smell musty after a day. What is causing this?

  • Anonymous Mar 23, 2014

    I PLUG IT AND NO START NO LIGHT.

  • Anonymous Aug 08, 2015

    Three to four years ago cooked rice would be edible up to 7 days (more or less) in my cooker on my counter. Since then different brands of rice I've purchased have been coated with a substance that is essentially impossible to wash off prior to cooking and contributes to rapid spoiling. I have been to many other sites that attribute the spoilage to improper cleaning and hygiene... Nowhere have I seen anyone attribute the spoilage to the true cause! It makes me wonder who these people and who is paying them?

  • Anonymous Nov 07, 2019

    I have the same problem with a new Zojirushi Rice cooker. Talked to Zojirushi Tech person and they say that the silicone gasket got contaminated. The Government about 10 years ago changed the law on the silicone formula that can be used on food appliances used in the sealing gasket. The rice in my old cooker lasted to 60 hours before it got hard. Tech said once the gasket gets contaminated it will contaminate the new batch of rice. My new one was good for 9 months then the rice started spoiling after 12 hours. He said there is no way to eliminate the bacteria from the silicone gasket.
    He suggested that after the “Warm” cycle, which is good for 12 hours, to remove the rice. The “Extend” cycle
    is only good for another 12 hours at most.

  • wills_mailbo
    wills_mailbo Feb 25, 2020

    THIS^^^^^^. I have deleted my solution because it wasn't a long term solution even though Chloramine is still an issue. The problem about the gasket being contaminated seems to be the root cause. No amount of wiping will resolve it HOWEVER there is a way to mostly or completely eliminate the bacteria. I have done it and the rice holds and hasn't had a problem ever since, the cooker is back to normal. NO MORE STINKY RICE! Once you decontaminate the parts, I would recommend not storing it for more than a couple days on warm and or leave it in the cooker for too long because if you recontaminate the parts you'll have to do it over again.

    You can service it IF you are comfortable with disassembly of electronics. You need to soak the pan in water with some bleach. You can then submerge and soak the parts in the pot and let them soak for a couple or few days, then make sure to rinse and soak for the day before reassembly. Removing the top half of the lid is the most difficult part, it is held on tightly and must be unsnapped.

    Start at the rear sides and firmly but gently pry outward and slightly up to clear the cleats holding it on then work around to the front. The upper aluminum section is attached to the lid via bent tabs. CAREFULLY bend the tabs up to release it so you can remove the silicon gasket, you don't have to completely removed the aluminum part just loosen it so you can removed the gasket.

    Soak the pan lid, the pan rim gasket, and steam vent gasket, and the other parts you can soak in the bleach water solution. Ge gentle with the aluminum tabs when reassembling, aluminum doesn't like to be bent multiple times. The outer cover start by hooking the front on the cleats then snap the rest using your hand to strike it as you work around towards the back. Sorry I didn't take step by step photos, look carefully at the lip around the top so you have an idea how the cover snaps on. The tabs for the lid are already bent upwards in the photos. Enjoy your nice fresh rice and don't reinfect it!









  • Millie Hansen
    Millie Hansen Sep 24, 2020

    Hi, I am having the same issue and am wondering, what exactly do you mean when you soak the other parts? I see it's basically the entire lid component parts and the pan. Do you leave the base of the cooker alone? Thanks for the photos above, just wanted to make sure.

  • Keith Freitas Nov 08, 2020

    I had the same problem with a brand new one. Took it to Zojirushi and they said it's the casket. They had to change the casket formula due to EPA standards. My old one lasted for over 10 years then the warm function stated to deteriorate from 5 days to 1 day. They gave me another one but the same thing hapened even with a new Lid Gasket. So it's the seal that gets contaminated. They had no solution but to remove the rice before 24 hours and clean the Lid Gasket with vinegar or bleach and rinse well. Don't use the same sponge that you use for the counters. They don't make them like they use to. Wasted $300 for a 3 time use rice cooker.

  • Aya Foley
    Aya Foley Jan 26, 2021

    Hi Keith, I have the same issue (smelly and wet rice after 24hrs). Mine is about 4 years old. How about yours?

  • Kristen Nishimura
    Kristen Nishimura Aug 13, 2021

    Mine is 8 months old. Started experiencing foul smelling rice almost at month 1. So mad that we tossed out a perfectly functioning 15+ years old rice cooker (also Zoojirushi) for this.

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  • Posted on Mar 29, 2008
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Our rice cooker would keep the rice from spoiling for about two years and then all of a sudden it wouldn't keep for even 12 hours before the "spoiling" smell would be present. I tried really washing every washable part and even did an alcohol wipedown in case it was a bacterial or something, but nothing worked. I liked the cooker before this started happening, but don't want to buy another one because it is so expensive. When I was in Japan, there are some REALLY good ones that would monitor the moisture level and want one of those, but will have to live with what is available here. Anyone got a solution?

  • Keith Freitas Nov 08, 2020

    I had the same problem with a brand new one. Took it to Zojirushi and they said it's the casket. They had to change the casket formula due to EPA standards. My old one lasted for over 10 years then the warm function stated to deteriorate from 5 days to 1 day. They gave me another one but the same thing hapened even with a new Lid Gasket. So it's the seal that gets contaminated. They had no solution but to remove the rice before 24 hours and clean the Lid Gasket with vinegar or bleach and rinse well. Don't use the same sponge that you use for the counters. They don't make them like they use to. Wasted $300 for a 3 time use rice cooker.

  • Aya Foley
    Aya Foley Jan 26, 2021

    Hi Kevin, I have the same issue (smelly and wet rice after about 24 hrs) but mine is from 2019. What year is yours?

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  • Posted on May 27, 2008
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There is some bacteria some place the cover? inside a cover? inside a liner that may be cracked or slightly split. as a measure I would completely imurse everything in bleach water for 6 hours, let the bleach get everywhere and then let it dry for 24 hours. that will keep the bacteria at bay for awhile, in addition if you can open the unit up and look inside at the electronics you may find you have a leak your not detecting from the cooking side.

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  • Posted on Feb 27, 2016
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Omg after reading all the comments I feel like I'm not alone. My rice cooker(tiger band) can keep my rice warm for days now only12 hrs n it starts to smell so I brought a new one same brand n it's still acting the same. I can't seem to keep it warm for more than 12 hrs b4 it starts to smell. It's not the rice either bcuz I also brought a new bag of rice. Wth is going on with the rice cooker?

A

Anonymous

Temperature is most likely not holding high enough--that is the easiest way to spoil rice--grab a thermometer and just check it by filling the cooker with water and leave it on. I'd stick my probe thru the steam hole andcheck it over the next few days. it should keep the water at maybe 135---you may want to look up the temp--140 might be better--170 is too high i think--hope this helps

A

Anonymous

Dunno, happened to us, and we had a really old rice cooker (like 4 years) so we got a new one, but it still happened. We cant figure out what is happening...

  • Keith Freitas Nov 08, 2020

    I had the same problem with a brand new one. Took it to Zojirushi and they said it's the casket. They had to change the casket formula due to EPA standards. My old one lasted for over 10 years then the warm function stated to deteriorate from 5 days to 1 day. They gave me another one but the same thing hapened even with a new Lid Gasket. So it's the seal that gets contaminated. They had no solution but to remove the rice before 24 hours and clean the Lid Gasket with vinegar or bleach and rinse well. Don't use the same sponge that you use for the counters. They don't make them like they use to. Wasted $300 for a 3 time use rice cooker.

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  • Posted on Dec 12, 2009
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Mine is about 3 years old and just recently, rice would spoil the next day. I noticed there is some water at the bottom that's making the rice wet and probably causing it to spoil. Anyone know what's causing this and how I can fix it?

  • Keith Freitas Nov 08, 2020

    I had the same problem with a brand new one. Took it to Zojirushi and they said it's the casket. They had to change the casket formula due to EPA standards. My old one lasted for over 10 years then the warm function stated to deteriorate from 5 days to 1 day. They gave me another one but the same thing hapened even with a new Lid Gasket. So it's the seal that gets contaminated. They had no solution but to remove the rice before 24 hours and clean the Lid Gasket with vinegar or bleach and rinse well. Don't use the same sponge that you use for the counters. They don't make them like they use to. Wasted $300 for a 3 time use rice cooker.

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