To cut to the chase, the firmware(system software) nedds to be flashed (downloaded to the device) to version 60.02 or newer. You will need a trained tech, or be an EXTREMELY resourceful and lucky end user as you will need to find the proprietary software and the utility required to establish the link between the copier and your pc/laptop. Wish I had better news but at least you know what you face. Good luck.
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