We need to replace the drain hose in our Kenmore Elite HE3t washing machine. How do I get access into the machine to replace the hose? Is it from the top or the back?

To replace the drain hose, follow these steps:

1. UNPLUG the washer and turn it around so you can access the rear panel.

2. Use a wet/dry shop vac and pull a vacuum on the drain hose. This will remove any existing residual water that remains in the drain line and pump minimizing any mess you may have to clean up later. NOTE: There is about a gallon of residual water that normally remains between the lower wash basket, drain lines and pump.

3. Remove the rear panel by loosening the screws around the perimeter of the back panel. With the screws removed,the panel should lift off. NOTE: There is a smaller access in the center of the back panel that can also be removed. Removing the entire back allows for better access though. Trying to work through the center access can be a cut hazard due to the sharp edges on the metal.

4. Move around the the front of the washer and remove the lower toe panel under the door. You may have to prop up the two front feet of the washer to access the screws under the bottom front edge. With the screws removed, the panel will drop down, then lift off.

Additionally removing the front toe panel will give you full access to the drain pump from the FRONT and the REAR. The pump sits closer to the front of the washer where you can easily access the hose clamps. The drain hose inserts from the rear, however.

Since you have the washer apart, now would be a good time to check the drain pump clean out trap to ensure there is no debris build up that can restrict drainage. The following link explains the recommended procedures to check the drain pump:

http://www.fixya.com/support/r3574284-checking_the_drain_pump_on_a_front_loade

If you have any questions about any of this advice, please post back and let me know. I hope you find this information helpful.