My printer print heads are not functioning properly. I replaced both cartridges with Kodak cartridges but the print heads don't seem to be printing. Copies are very light with little color. I tried to clean them with the built in program but it didn't work. This printer has less than average use and isn't very old.

Had exactly the same issue - working fine until ink cartridge changed (kodak for kodak - not a copy). Then can only get 'print head error message'.
Multiple attempts to remove and re-install, power on/off etc. but can't shift the error message. New print head more expensive than a new printer!

Kodak ESP-5 error message 3515....tried Kodak way but didn't work....could hear the print head attempt to move but couldn't...unplugged unit from power....opened to expose the print cartridges...removed small screws on sides and back of printer...gently pry open top....turn gears on right side with finger toward front several turns.....check and see if print head will now move to center....(I removed cartridges and print head so I could see the blotter under print head move to back position. Re-installed print head and cartridges.) plugged power cord back in and turned on...unit cycled and then screen showed normal....replaced screws in top panel.....printed test page...back in operation......Don't be heavy handed....plastic will break very easy I think when opening panel if not careful...

Call Kodak @1800 421 6699 and get a new printhead free of cost.....Printhead has gone bad and it is the part in which we install the ink cartridges.It takes the ink out of the cartridges and spit the ink on the papers,...Cheers and Enjoy.

Kindly go to www.kodak.com/go/printheadsupport and see how to install the printhead properly. Make sure that it snaps in to place properly. If issue persists,call kodak @ 1800 421 6699 and they will replace the printhead for you free of cost.Printhead is the part which holds the cartridges and has 4000 nozzles which sucks ink from cartridges.It Might have gone bad.

try replacing the ink cartridges with genuine kodak ink cartridges and try print head cleaning again and if still the same then print head needs replacement so call kodak tech support

Check out the following link:
http://www.kodak.com/go/itg

For any image quality issues, you will be led through a few troubleshooting steps and if they don't work, you will be given some direction on how to get a replacement printhead.

I spoke to Kodak - manufacturers of the printer. They indicated that because their cartridges are cheaper than the competitors, they recommend the printer head may need replaceing, and they recommend it be replaced each time the cartridges are replaced.
They are sending me a relacement printer head, which should solve the problem

I own a Kodak 5100 All In One Printer. The print quality is fantastic. The printer features are very good. There is a problem, lines through the prints in my case indicated a failed print head. Kodak has been wonderful in replacing 3 print heads thus far while my printer is under warranty. Be warned, these print heads cost $70.00 each, what you will pay for the head after the warranty expires. In constant communication with Kodak, there does not seem to be a resolution to the high failure incident rate of the print heads. It is a shame that such a great printer would have such a high rate of print head failures.

For all of those problems, you need to replace the Printhead. This is one of the most common issues among the Kodak All in One Printers, they simply stop printing text. However, it seems that Kodak is sending out some new printheads that work so much better, so you should get in contact with their support and have them replace their printheads. Call 1-800-421-6699.

It sounds like the print head is not functioning. If you have taken it out and cleaned it already (the print head) and it still doesn't work you will have to call kodak to request a new print head. They will ship one to you free of charge. If you let them know about how much ink you have wasted from cleaning they will also send you new ink cartridges. They may ask you to perform all the steps from the troubleshooting guides again, just do it again. They seem to follow a script when calling for support so just humor them by doing the same things you have already done a dozen times.
Kodak needs to start selling the print heads at Best Buy right next to the ink cartridges! It seems like tons of people have had the same issues with the print heads.