Error 2200 is a scanner stall error.. there are a couple things for you to try to fix it:
Power off the AIO and remove the power supply from the back of the
unit.
Open the scanner cover. Check the scanner glass for cracks and
the scanner casing for cracks. Close the scanner lid.
Open the top
cover of the AIO.
Using the carrier belt, move the cartridge carrier to
the middle of the unit.
Remove both cartridges, close the top cover,
reinsert the power supply, and power the AIO on.
IF THE ERROR MESSAGE DID NOT COME BACK....
Power off the AIO and remove the power supply from the back of the
unit.
Open the top cover of the AIO.
Using the carrier belt, move the
cartridge carrier to the middle of the unit.
INSERT THE COLOR CARTRIDGE ONLY,
Close the top cover, reinsert the power supply, and power on
the AIO.
IF THE ERROR MESSAGE RETURNS.. GET A DIFFERENT COLOR CARTRIDGE AND REPEAT THIS PROCESS....
IF THE ERROR MESSAGE IS GONE,
Power down as before, do all the same to get the carrier to the middle of the unit and RE-INSTALL THE BLACK CARTRIDGE.
Power back up as in previous steps...
NO ERROR? SHOULD BE GOOD TO GO..
ERROR?? TRY DIFFERENT BLACK
If after trying all of the above and the error message does not go away, you unit would need serviced (if it's under warranty, it's worth it; if not, you might want to replace it.)
Maggie B
I had the same problem, i just push the select buttom when the error come, and work. the problem come from the scanner motor. well i fixed mine like that.
963 views
Usually answered in minutes!
×