At Fixya.com, our trusted experts are meticulously vetted and possess extensive experience in their respective fields. Backed by a community of knowledgeable professionals, our platform ensures that the solutions provided are thoroughly researched and validated.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
HiIf it has ice buildup on the back wall inside the freezer, it appears to have a defrost problem. Unplug it, put your food in another unit (or ice chests), open the freezer door and let it thaw out overnight for at least 12 hours or more, or until all the ice has melted from *behind* the back wall. Then close the doors and run it for 4 hours and check to see if the fresh food side is cold. If it is, call a repairman to fix the defrost problem. That could be a burned out heater, terminator, or defrost timer depending on your exact model. Thanks
1. Remove all of the food from inside the freezer and place it into the ice chest. Use more than one ice chest, if necessary. Cover the food with ice from a 10 lb. bag of ice. Alternatively, place all of the food from your freezer into the refrigerator compartment, packed tightly together.
2. Place one or two 10 lb. bags of ice into one or two large bowls inside the refrigerator compartment to keep the food chilled. Keep the door to the refrigerator tightly closed and avoid opening it during the freezer defrosting process.
3. Unplug the unit and leave the freezer door open.
4. Let the freezer defrost overnight or for at least eight hours.
5. Use the towels to wipe up the melted ice.
6. Plug in a hair dryer and direct it to the interior of the freezer to melt any remaining ice from the walls and door. Be sure to direct it into the vents of the freezer, too.
7. Wipe up any water from ice melted with the hair dryer from inside and around the freezer.
8. Plug the freezer back into the outlet, and return food still solidly frozen to the freezer compartment from the ice chest or refrigerator. Use any thawed foods within a day or two or discard.
If it has ice buildup on the back wall inside the freezer, it appears to have a defrost problem. Unplug it, put your food in another unit (or ice chests), open the freezer door and let it thaw out overnight for at least 12 hours or more, or until all the ice has melted from *behind* the back wall. Then close the doors and run it for 4 hours and check to see if the fresh food side is cold. If it is, call a repairman to fix the defrost problem. That could be a burned out heater, terminator, or defrost timer depending on your exact model.
This is a fairly common problem with these types of refrigerators. The design is set to defrost every 12 hours and be down for 1 hour to allow ice to melt on coils. More often than not the ice never fully melts and creates a blockage in the coils and in turn slows air flow. You can remove the screws in the back wall of freezer unit and unsnap the ice maker plug to allow access to the coil. Gently tilt the back plate forward. You can then unplug the ref. and help it thaw with a blow drier. If you are not comfortable removing the back plate then you can just unplug the ref. and let it thaw on its own. this may take a while. try to remove as much ice as you can from the back of the freezer wall by hand and prop the door open for a couple of hours to ensure that all the ice melts. The rattling sound you are hearing is the fan blades hitting the ice that is built up around it. As a precaution I recommend that these type of refrigerators get manual defrost simply by unplugging about once a month for about two (2) hours. I hope that this will help you out with the melted ice cream. Good luck.
is there water frozen on the frezer floor.if yes your defrost drain is froze over.it only happens a few times a day because happening when its going into defrost,the water melts on the frezer evaporater then should go in the drain.if blocked it then runs on floor.you could turn of your refer for 8 hours or so.or get to the bottom of frezer behind back frezer panel[remove]and use a hair dryer to thaw drain use a weed eater line with a knott on an end to push thru and pull out the other side.the knott would clean any stuff in the drain line.ps watch out for water and electricty.i hope this helps God bless,tom
×