In the canon copier ir 3300 machine, in the paper tray A4 and LGL the paper is fully loaded but it shows empty and does not pick up the paper for impression. But stack by pass is working normally. please help me
First of all: when you put in paper cass. does the paper cass. produce abnormal sound like kling kling but without klang- if so the gear that rise paper is broken.( do not tray to remove and replace the gear without copy repair experience) this gear is in paper pick up unit, under the countless of clutches, spring, gears, solenoids,...
second: can you see if there is any sensor hanging, remove both cass. and try to compare!
If the machine copys normal from second cass. it is allmost 100% pick up unit.-call service
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