Email Address Problems

Hi there!

On an email server you can not change names although you may change passwords. However, the only way for you to use [email protected] is to create a new email address here (https://bigpond.custhelp.com/app/answers/detail/a_id/5750) and if you still want to receive emails from ([email protected]) you click at (Set up email forwarding) in that way you got your new name email address while receiving emails from the old address.

I hope this could help

Do you pay for your yahoo mail? If you use the free version, you can't do it.

If you have Yahoo Mail Plus (19.95/yr) then go to the mail options.

1. Go to Tools and Account Settings - below the E-mail tab click New
2. Choose E-mail Service. Click on the Microsoft Exchange, POP3, IMAP, or HTTP radio button
3. Click the manually configure server settings or additional server types check box. This will automatically enter in all of the required fields
4. Click next
5. Click on the Internet E-mail bubble. Click next
6. Enter the following information:
   
   Your Name: Display Name you want to use, for example, Jo Bloggs
   Email address: Full email address, for example, [email protected]
   Incoming Server: Contact your ISP or Hosting Company for this setting. (See note below if your mail provider is Yahoo!)
   Outgoing Mail server: Contact your ISP or Hosting Company for this setting. (See note below if your mail provider is Yahoo!)
   User name: The first portion of your email address, for example, jo.bloggs@domain.com
   Password: Your email account password

Note: If your mail provider is either yahoo.com, rocketmail.com, or ymail.com then the incoming and outgoing settings are as follows:

• Incoming Mail Server pop.mail.yahoo.com
• Outgoing Mail Server smtp.mail.yahoo.com

If your mail server requires SMTP Authentication, follow these steps. If you are not sure if your mail server requires SMTP Authentication, please contact your hosting company or ISP:

1. Click on More Settings
2. Navigate to the Outgoing Server tab
3. Check My Outgoing Server requires SMTP Authentication
4. Click OK
5. Click on Next
6. Click on Finish

Check the security settings of your mail server to ensure you're not being blocked.

Here are some 'standard' settings that may work with your system.

Gmail Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop.gmail.com
Use SSL: yes Port:995 smtp.gmail.com
Use SSL: yes Port:465
Hotmail Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop3.live.com smtp.live.com
ic24 Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]



Account Username Format
Full email address Full email address
Server Address mail.totalise.co.uk smtp.tiscali.co.uk
UKGateway Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop.ukgateway.net smtp.ukgateway.net
UK Online Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
[email protected] [email protected]
Server Address pop3.ukonline.co.uk smtp.ukonline.co.uk
Vippowerent Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Full email address Full email address
Server Address pop.vppn.com
Virgin.net Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Username Username
Server Address mail.virgin.net mail.virgin.net
Wanadoo Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format username@ name.wanadoo.co.uk username@ name.wanadoo.co.uk

Account Username Format
name.wanadoo.co.uk name.wanadoo.co.uk
Server Address pop.wanadoo.co.uk smtp.wanadooasdl.co.uk
World Online Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format username@ worldonline.co.uk username@ worldonline.co.uk

Account Username Format
Full email address Full email address
Server Address pop.
tiscali.co.uk smtp.
tiscali.co.uk
Yahoo.co.uk Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Username Username
Server Address pop.mail.yahoo.co.uk smtp.mail.yahoo.co.uk
Yahoo.com Incoming Outgoing
Access Type Web & POP3 Web & POP3
Email Address Format [email protected] [email protected]

Account Username Format
Username Username
Server Address pop.mail.yahoo.com smtp.mail.yahoo.com




Settings - E-mail

You'll need to complete all steps for this to work. Make sure that if you have to enter O2 in the settings you use the letter O and not a zero.

The following settings are if you use O2 Email as your ISP (Internet Service Provider).

If you require different settings eg Yahoo, Gmail etc please click here

1. Tap the Application tab on the bottom of the screen
2. Tap Email
3. Tap Next on the Welcome to Email setup screen
4. Tap on the Email address text box and enter your Email address then tap Done
5. Tap on the Password text box and enter your Password for your Email account then tap Done
6. Tap Next
7. Your phone will now try and download your setting to your phone and set up your account, if this can not be done you will see the message, Setup could not finish. Unable to open connection to server. Tap Edit details to continue.
8. Tap Manual setup
9. Tap the Username text box and enter your full Email address then tap Done
10. Tap POP3 account
11. Highlight POP3 server and tap the text box and enter mail.o2.co.uk
12. Check that Port is default set at 110
13. Highlight Next and tap
14. The phone will now check your settings
15. Tap the SMTP server text box and enter smtp.o2.co.uk
16. Highlight Next and tap
17. The phone will now check your settings
18. Tap Next on the Account options screen
19. You now have the options to add a name for your new account plus add your name to outgoing messages
20. Tap Done

Yahoo POP3 and SMTP Settings:

Find below the basic POP3 settings that you need to configure in the email program where you want to access Yahoo mails.

Incoming Mail (POP3) Server: pop3.mail.yahoo.com (Use SSL, port: 995)

Outgoing Mail (SMTP) Server: smtp.mail.yahoo.com (Use SSL, port: 465, use authentication)

Account Name/Login Name: Your Yahoo! Mail ID (your email address without the "@yahoo.com")

Email Address: Your Yahoo! Mail address (e.g., [email protected])

Password: Your Yahoo! Mail password
Note that you also need to enable "Web & POP Access" on your Yahoo Mail account to send and receive Yahoo! Mail messages through any other email program.

Ok, go to settings, then mail, contacts calender. Go to add account, select other
for hotmail then add account. Fill in all relevent details as normal, hit save.
It will verify account info then will appear above "add account" click on it and
the settings should be filled in. If not fill in name address = email address, description = email address, host name = pop3.live.com, username = email address, password.

Then click on smtp server (bottom of current page)
for outgoing mail and check primary server is smtp.live.com

If smtp needs configuring go into smtp add primaru server as smtp.live.com as host name, user name is yor email address, password, ssl to ON, port 587.

Hope this all helps and please vote if it does.

Thanks

Jim

1) If this is the first email account you're setting up on your iPhone, tap Mail. Otherwise, from the Home screen, tap Settings.
2) On the Settings screen, tap Mail.
3) On the Mail screen, under Accounts, tap Add Account.
4) On the Add Account screen, tap Other.
5) Select POP and then enter your account information using your keypad. Name Enter your name. Address Enter your email address. Description Enter a description of this email address. The description displays in your email account list on your iPhone. 6) Enter your Incoming Mail Server information.
Host Name Enter pop.secureserver.net. User Name Enter your full email address as your user name. Password Enter your password for your email account. 7) Enter your Outgoing Mail Server (SMTP) information.
Host Name Enter smtpout.secureserver.net. If you need to change your port, use one of the following for your outgoing mail server, depending on the port you want to use:

smtpout.secureserver.net:25
smtpout.secureserver.net:80
smtpout.secureserver.net:3535
User Name Enter your full email address as your user name. Password Enter your password for your email account. Note: The user name and password for your outgoing server is the same as the user name and password your entered for the incoming server.
8) If SSL mode is enabled, under Outgoing Mail Server (SMTP), tap Advanced.
9) Set Incoming Uses SSL and Outgoing Uses SSL to OFF.

1. Print a Configuration Report. See the Related Items below for additional information.
2. The following fields should be set as indicated for scan to e-mail to be properly enabled and set up:
   1. Under the Installed Options section, Email field: Installed / Enabled
   2. Under SMTP Setting section, SMTP Host Name or SMTP Server IP Address field requires a valid entry.
   3. Under SMTP Setting section, Default E-mail Address field requires a valid entry.

If the WorkCentre is a network connected configuration, it will arrive with the E-mail service enabled. The copier-only model is not network connected and cannot perform Scan to E-mail.
NOTE: E-mail is enabled at factory, by default. If the E-mail button is not available on the All Services screen, enable E-mail in the Tools mode.
Before starting the setup procedure, make sure the following items are available or have been performed:

• Make sure the WorkCentre is fully functioning on the network. See the Related Items below for additional information.
• E-mail service must be available (enabled).
  
  NOTE: E-mail is available by default.
  
  
• Make sure the TCP/IP protocol is set up and the HTTP protocol is enabled on the WorkCentre; both protocols must be fully functional.
• Obtain the IP Address of a functional SMTP mail server that accepts inbound mail traffic. See your Network Administrator for additional assistance.
• Make sure the DNS settings are configured correctly and obtain the Domain Name address, if applicable. See your Network Administrator for additional assistance.
• Create an E-mail account which the WorkCentre will use as the default 'From' address.
• Test the E-mail account by sending an E-mail to the WorkCentre account. This task should be completed at a mail client on your network that supports SMTP.

To access E-mail settings using Internet Services from a web browser window:

1. From a computer, open the CentreWare Internet Services (CWIS) window. See the Related Items below for additional information. The main CentreWare Internet Services window will be displayed.
2. Click [Properties], click [Connectivity], click [Protocols], and then click [TCP/IP].
3. Enter the Domain Name in the Domain Name field. For example, type: [email protected] in the field.
   
   NOTE: It is only necessary to configure the DNS settings if Host Names are to be used.
   
   If Dynamic Addressing has been set on the WorkCentre (DHCP or BootP) the Domain Name will not be accessible. To be able to access the Domain Name, select [Static] from the IP Address Resolution menu list.
   
   
4. Scroll to the bottom of the window and click the [Apply] button to implement any modifications.
5. When prompted, enter the current Tools mode information in the Username and Password fields.
   
   NOTE: The default Username is 'admin' and Password is '1111'.
   
   
6. Select [SMTP Server] from under the Internet Services Protocols section.
7. Select either [IP Address] or [Host Name] and then enter the Host Name, or the IP Address and Port Number (1 - 65535) of the SMTP Server. The default Port is 25.
8. Place a check mark in the Server Requires SMTP Authentication check box if required.
9. Enter the Login Name and Password.
10. Click on the [Properties] tab. The Properties window will be displayed.
11. Click [Services], click [E-mail Settings], then click [E-mail Setup]. The E-mail Setup window will be displayed with the following list of options:
• Scan Resolution
• Attachment Type
• Output color
• Date / Time stamp on PDF documents
• 'From' and 'To' Security Options
• Auto send to self
• Specify default Subject field text
• Specify default Message Body text
• Specify default Signature text
• Programmable SmartKeys
• Choose E-mail / Fax Forwarding rules
• Choose Confirmation Sheet rules
12. After making any required selections, click on [Apply

Sorry you are having this problem,
Sounds to me like your eMail client configuration is incorrect...
Is this a new problem where you were able to send an receive mail no problem before and now this ?
I suspect it is a new set-up.
It looks like you entered your eMail address where the software was asking for the address of the SMTP mail server...
Port 465 is for a secure SMTP Server.
Normally, the SMTP server port is 25 or 26. Have you modified your eMail settings lately ? Or maybe it works well from home but not when you are on another network....
Bigpond has implemented some security on their network, see here:
http://bigpond.custhelp.com/cgi-bin/bigpond.cfg/php/enduser/std_adp.php?p_faqid=5562
So, when you are connected to the bigpond network, you must use their SMTP server:
mail.bigpond.com
Otherwise, it will reject the connection.
When you are away from the bigpond network, you might have to ask your host or whoever, who provides the highspeed internet access ? and then google for their smtp server,
ex: securenet.net smtp server earthlink smtp server

you will quickly and easily find this server and all you have to do is enter it temporarily into your SMTP server field in your eMail client settings making sure to set it back to bigpond once you are back home..
THis should get you back on your way again.