Jenn-Air JED8430 Electric Cooktop Logo

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Posted on Dec 15, 2009
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Was cooking fudge-hot sugary liquid boiled over onto glass cooktop. I tried to clean, but appears as if glass top has been ruined. It is rough. Tried scraping with razor, but does not help. Used cooktop cleaner...did not help. It looks as if the glass has "cooked".

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Kami

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If sugar syrup hardened into a film, you may melt it by soaking counter in a wet towel. It should gradually come off.

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Maybe try white vinegar - apparently you can clean glass hobs with it & it might help dissolve the fudge stuff if you pour it on that. I wouldn't use a razor as you might damage the hob more.

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tip

Proper Use and Care of Ceramic Glass Cooktops

Here's some helpful tips that can hopefully ensure many years of quality use of your ceramic glass cook-top.


NOTE: It is important to maintain PROPER care of your ceramic glass cook top as they can be very expensive to replace. Prices vary between models, but most are in the $200 to $300 range. With added labor charges, this repair can cost over $600 from an appliance repair company.


WARRANTIES: Most manufacturer warranties DO NOT cover cosmetics. That is, if your cook-top paint starts to wear off from normal use, or from the selection of cookware you choose to use, manufacturers typically WILL NOT replace it. Warranties also DO NOT cover accidents such as dropping something on the top and chipping or breaking it. Some warranties WILL cover, however, blistering, warping and heat related breakage that were no fault of the consumer (as long as you were using the recommended cookware). It is important to become familiar with, and follow, all the manufacturer's use and care instructions that come with your range.


CERAMIC GLASS CHARACTERISTICS:

It is normal for the ceramic glass to change color when heated. This is especially true for lighter colored surfaces. The color should return to normal when cooled. It is also normal for the enameled or painted areas on the cook top to show signs of wear and fade over time. Proper cleaning and cookware selection can extend the cook top appearance.

It is NORMAL for the radiant heat surface elements to glow red and cycle on and off. There is a thermostat associated with each individual element that regulates the temperature. The frequency at which the elements cycle on and off is determined by the heat setting.

PROPER COOKWARE:

Use ONLY flat bottomed cookware for the best results of heat transfer from the surface elements. Cookware with warped, rounded or ribbed bottoms can cause uneven heat transfer which can result in uneven heating of the cooking surface and cause damage to the cook-top such as cracking and/or permanent surface discoloration.

An easy test you can use to determine the flatness of your cookware, is to turn the cookware upside down and place a ruler across the surface. As you rotate the ruler around the surface perimeter, you should not see any light along the ruler edge where it meets the surface. Cookware with slight indentions or expansion grooves can still be used, however.

Make sure the cookware bottom is always clean and dry before use to prevent any foreign matter from burning to the cook-top surface and leaving stains. ALWAYS place your cookware on the cook-top surface BEFORE turning the surface elements on.

Make sure the selected cookware matches the size surface element in use. The cookware surface should NOT exceed one inch beyond the radiant surface element surface.

COOKWARE CHARACTERISTICS:

The material of the cookware you select will determine how well it transfers heat and how evenly it cooks. The ideal cookware should be of medium to heavy thickness.

NOTE: A non-stick surface will take on the characteristics on the base metal used. (i.e., non-stick over aluminum, will take on the heating characteristics of aluminum).

*ALUMINUM - Heats quickly and evenly, light weight, suitable for all types of cooking tasks.

*COPPER - Heats quickly and evenly, light weight, suitable for all types of cooking tasks.

*Both aluminum and copper are great when used as a core metal cover with a non-stick or enamel surface. However, when used as a base metal, alone, they can leave metal transfer marks on the cook-top surface which will have to be cleaned immediately following use.

GLASS or CERAMIC - Heats slowly and unevenly, may scratch cook-top surface if there are any rough edges, best results are when using low or medium heat settings.

CAST IRON - Heats slowly and evenly, maintains heat for slow cooking, great for browning and frying, rough on cook-top surfaces, may scratch.

STAINLESS STEEL - Heats quickly and unevenly, a base or core of aluminum or copper can provide more even heating.


DO's and DON''T's:

DO NOT store heavy items, such as jars, cans, pots and pans above the cook-top surface. Any inadvertent dropping on the cook-top surface and cause cracks or shattering.

DO NOT lay hot lids on the cook-top surface. Heated air can become trapped under the lid creating a hot spot as the rest of the cook-top surface cools. The cook-top surface could potentially crack when the lid is removed.

DO NOT slide cookware across the cook-top surface. LIFT cookware as much as possible when moving from surface to surface. This will minimize metal transfer marks and scratching.

DO NOT cook popcorn in prepackaged aluminum containers. The aluminum could potentially melt and may not be able to be removed from the cook-top surface.

DO NOT store anything on the cook-top surface that could melt (such as plastic and aluminum foil). Once melted to the surface, some of these substances may not be able to be removed.

DO NOT store empty pots and pans on the cook-top surface.

DO NOT attempt to use the cook-top surface while the oven is on a self-cleaning cycle. The oven super heats to temperatures in excess of 500 degrees and causes radiant heat to be exhausted from the oven vent on the stove surface.

DO NOT use a cook-top that is cracked. Any spill overs could potentially leak into the radiant heat elements and create an electrical hazard.

DO clean up any spills from the cook-top surface that contains milk or sugar. You may allow the cook-top surface to cool in order to safely clean, but do not allow these substances to remain on the cook-top for extended periods. If not removed, these substances can cause permanent discoloration and stains.

DO wipe down the cook-top prior to, and immediately following use, to maintain the surface appearance.

DO NOT attempt to cook any foods directly on the cook-top surface without a pan!

CLEANING and CARE:

Clean all spills and boil overs immediately.

Any substances that become adhered to cook-top surface can be removed by wiping up excess with hot soapy water and a kitchen sponge.

Use a non-abrasive pad (the green kitchen pads are considered non-abrasive) and a straight edge razor blade, pushing in one direction to remove stubborn particles.

Some metal transfer marks (copper and aluminum) may be removed by simply wiping cook-top surface with a damp sponge. Any remaining marks can often be removed with an approved cook-top cleaner.

Use only approved, non-abrasive cook top cleaner to keep the surface clean and polished.

DO NOT use scouring pads that will dull or damage cook top surface (i.e., steel wool or SOS pads).

DO NOT use any harsh chemicals such as ammonia or bleach that can etch or dull cook-top surface.
on Apr 19, 2011 • Cooktops
0helpful
1answer

How can I clean the black cooktop grids?

put in kitchen sink with hot hot water over night, with dish washing liquid. preferbly when kitchen is not being used. (After dinner time) drain then spray with mr muscle oven cleaner give it about an hour, then scrub the **** out of them with a stainless steel goldilocks. Rinse then soak in hot water again for 20 minutes then drip dry. After use when cooking always clean any mess left behind. Wipe down so it is easier for you to wash when needed.
0helpful
1answer

We have a CCE3401 Jenn-Aire Ceramic Cooktop. I was making jelly this week when I had a bad boil over. We used recommended products to clean up. It has left a black smooth spot above front left range...

Sorry to read about your problem, I hope this helps you out.

try using an oven cleaner spray... let the range heat up a little..then spray oven cleaner

a new glass top will cost over $600.00 just for the glass.


I have tried to help you. Please help me by vote/rate the response. Thanks If you live in the Denver Area. I can help you out.
0helpful
1answer

I was making hot coco on my glass cooktop and some of it boiled over onto the stove. I tried to get it off with the cleaner but only some came off what else can i do? Plase help me is new!

Sorry to read about your problem, I hope this helps you out.

get some oven cleaner spray......

I tried to help you. Please help me and Rate/Vote on my response, thanks and good luck
0helpful
1answer

Liquid spilled on cooktop Ceran schott

You will have to clean the control area connections .
Oct 09, 2017 • Cooktops
0helpful
1answer

Staining of kitchenaid glass top digital control unit

Have you tried using a razor blade scraper. Also I have found Ceramabrite cooktop cleaner to be a very good product. There is also a less abrasive scouring pad available specifically for glass cooktops.
6helpful
3answers

Maytag gemini schott ceran stove top

Sugar spills on a hot surface will 'pit' the glass surface. There is no way to repair. The damage caused to the surface is only cosmetic and will not affect the performance or operation.
Jun 16, 2008 • Cooktops
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